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Bad file format (69) when importing jpg

I have attempted to import many different saved versions of a jpg into my quark to no avail. I keep getting an error code (69).

To solve the problem temporarily, I have imported the graphic as a pdf file and it works until I attempt to make a pdf of the entire document (with the embedded pdfs). The file becomes damaged.

Please, please tell me how to resolve this.
Thank you.
Kristin MacIntosh

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  • Karamveer Tanwar May 11, 2010

    which version of QuarkXPress are you running and what is the OS?

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2 Answers

OSX, Quark 6.1

Posted on Jul 22, 2008

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  • 108 Answers

Please update the QuarkXPress to 6.5 and 6.52 from the quark website and then check the results.
Also if these doesn't help then you can contact the Quark tech support to resolve the issue.
you can get the contact information from the website

Posted on Jul 25, 2008

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