Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Issue with WD External Hardrive showing as Local Disk

Hey, same as you, I hit write, rebooted and I still got the same problem, I dont know how I can see my Hardrive again as "My Book" adn be able to acess my files, can you help?

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Try anthor system with xp os it should be work

Posted on Jul 23, 2008


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Hello, I have allmost full wd passport 160Gb disc, computer don't recognise disk *** passport (it's writen "local disk" in folders section in explorer) say it's not accessible and...

Hi there and welcome to Fixya!
This error indicates that the processor is not able to communicate with your External Hard Disk.
I'm pretty sure you've already tried connecting the External Hard Disk to a different computer. If not, this is the best time to do it to isolate the issue. If you're having the same issue with other computers, then the problem lies with the External Hard Disk. There's a possibility that it's damaged, corrupted or infected by a virus. If it's still under warranty, get assistance with the manufacturer. If it's not, try checking the cable for any physical damaged, or better yet try a known good working cable.
Also, try restarting the computer when the External Hard Disk is connected to see if the computer can check its volume during the reboot. If the External Hard Disk failed to load after restarting, it is a possible virus issue. I would suggest running the most up-to-date antivirus software that you can find to scan your system and the external hard disk itself.

Jun 29, 2011 | Western Digital Passport 160GB External...

1 Answer

I plugged in my 1TB WD hardrive and noticed that it did not show up as the name I had renamed it instead it showed up as Local Disc. When I try to access it it just crashes windows, I tried this on my...

It could be that the drive was infected by a virus. The Virus dumps an file with the name autorun.inf onto the drive and everytime u plug the drive into a pc - it wants to run the virus that autorun points to.

Try something - unplug the hard drive, then press the SHIFT key and while holding it, plug in your hard drive. DONT let go of the shift key until the drive has been detected (around 10 seconds should be find) then let go of the shift key - if the drive shows up under "my computer" DONT double click on it to open it as that will jsut run the virus again ... instead .. RIGHT click on the driver and choose explore. If you can see the drive this time - it is a virus and the best option is to remove the virus or format the drive - post another question if this does not work.

Good luck

Feb 02, 2011 | Western Digital My Book Essential 1TB...

1 Answer

My 500 gig wd hardrive stopped working on its own. it just shows up as a mass usb storage device and doesnt show up as a drive

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: for a "no data - no charge" guarantee.

Dec 11, 2010 | Western Digital My Passport Essential SE...

1 Answer

Hey there, I got Western Digital WD Passport 250GB portable drive..and i have used with no problem until yesterday... my pc (win xp) doesnt have dvd writer thats why because i write my dvds from my...

> no problem until yesterday
> freezed in friend's PC
> same problem on my PC
> seemed works good friend's laptop (Win 7)

You've either got some intermittent hardware problem (bad USB cable, flaky power-adapter, dying disk-drive inside the enclosure) or you've got a "software" problem, but it is unlikely that multiple PCs would have the same problem.

So, I'll bet that it is "hardware". Note: if you have any "important" files on it, copy them, while you still can!

Access W.D.'s web-site, and read through their "warranty" section.
They recommend a "drive fitness" software tool, that can test & analyze your disk-drive, to see if it is "good" or if it "fails" those diagnostics, indicating that it may soon "die".
They also tell you how to contact W.D. to exercise the warranty.

Check the warranty-status -- if the warranty still is valid, W.D. will replace it, at minimal cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program; you can buy a new W.D. device from the W.D. web-site, at a significant discount. Or, remove the disk-drive from the enclosure, buy a new, compatible, disk-drive, and install it, to "revive" your external storage device (assuming that the disk-drive itself was the problem).

Nov 07, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

My external hard drive wil not work

Hi there are several fixes for this issues depending on the cause.

As you've identified it's spinning up we can likely rule out power problems. When you state windows knows it's there I assume you're either making reference to seeing the installing device notification or see the drive in device manager. If I'm correct, then your next step is the see if the drive itself shows up in Disk Management, which is in the same MMC console as the Device manager.(For reference: right click My Computer and Click manage to access the MMC).

If the drive shows up in Disk Managment, then the drive is likely working and the issue is a logical issue with the partition(s) or drive letters on it. If this is the case there are some good inexpensive ways to retrieve the data so you can reformat the drive and get it up and running again.

If the drive doesn't show up in disk management, then it is the enclosure circuitry not the drive windows is acknowledging and you have either a failed enclosure or drive.

If it is a logical issue comment back telling me and I will give you some options for resolving that issue. If it is a hardware issue, take the enclosure to your local PC shop and have the techs there move the Hard drive into a new enclosure and test it. If this works, buy the enclosure and you're on your way. If this fails let me know the steps you've taken and your location, I can refer you to a pro in your region who can attempt a data recovery on the dead drive.

Hope this helps FixYa,


Jul 19, 2009 | Verbatim VER95327 USB Hard Drive

1 Answer

I can not open my WD passport (1000 GB) external drive

you can't open it because this is a cause of viruses in your hardrive and your drive is infected i have this problem 2 weeks ago and fix it. open it from my computer right click go to manage and go to disk management open your drive from your WD. delete unrecognize files and hidden files.

Jul 10, 2009 | Computers & Internet

3 Answers

Cannot open file due to I/O device error!!!

dont worry, you can recover files from WD external hard drive, you need to follow the correct steps, here's a perfect data recovery tutorial for you
Recover files from External Hard drive

The tutorial is very easy to follow as I followed it to get back my files.

Apr 06, 2009 | Western Digital Passport 160GB External...

1 Answer

Archos AV500 / USB harddive

from what i gathered with my archos 5 it is due to a power issue so the archos does not provide enough power to make the external hd work

Mar 08, 2009 | Archos 605 WiFi Digital Media Player

1 Answer

Same Local Disk issue on WD External Hardrive, Please Help

Scan your files virus is infected so please scan fiels than it will work means remove the bad sectors

Jul 17, 2008 | Western Digital My Book Essential Edition...

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