Question about Garmin nuvi 350 GPS Receiver

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Garmin 360 Acquiring Satellite Problem

The GPS unit is constantly trying to "Acquire satellite connection" Tried to hard reset....worked for a while and then froze up again! Tried it at various points in the state to see if the connection was only bad from my place but no luck.... short of paying $200 for garmin to fix it, any ideas???
Thanks,Sharon

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  • sharon_anju Jul 23, 2008

    yeah , updated the software.... .it works sporadically now. Thanks

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Have you ever checked the webupdater for firmware....

http://www8.garmin.com/products/webupdater/howtoinstall.jsp

Posted on Jul 23, 2008

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1 Answer

Updated unit and still acquiring satelites is showing, what can i do?


If your unit is still acquiring satellite, then it means the signal strength is weak, try to get it outside where it can be facing the sky directly so it will be able to acquire satellite. Once you just update your gps receiver, it seems like it is brand new and when it wants to first acquire satellite, it might take longer to do so. But if it has access to the sky directly, it should take about 3 to 5 minutes to acquire.
If your unit is indoor, it may not acquire satellite, even if it is close to the window, it will not, but if it is outside, then it will acquire faster.
Check if you have any protective coating on your windshield or electronic devices which interfere with the unit from receiving signal from the satellite. Try to see if your gps receiver can use an antenna, then connect one to it and your gps will acquire satellite.
Try to reset your gps first before trying any other solution for the unit.

Dec 23, 2010 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Acquiring satellites


The problem might be that your GPS is not able to connect to the satellite.
I'll see what the problem might be.

Mar 15, 2008 | Garmin nuvi 350 GPS Receiver

1 Answer

Garmin c330 says trouble tracking satelites, not acquiring signal. what to do?


If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:

Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
  1. Start with the unit powered OFF and unplugged from power.
  2. Touch and hold the bottom right corner of the touchscreen.
  3. Power the unit ON and continue pressing the screen until a new message displays, "Do You Really Want To Erase All User Data?".
  4. Touch Yes and go through the set up again.
Take the unit outside and let it set with a clear view of the sky for 3-5 minutes to acquire satellites. If the unit still does not acquire satellites after this, please contact Garmin Product Support.

Nov 17, 2010 | Garmin StreetPilot C330 GPS Receiver

1 Answer

My garmin keeps trying to acquire satellite and doesn't work properly. What should I do?


Most likely the GPS chip in the machine has got stuck and need to be reset. Do this either by resetting the GPS itself by doing the following:
  • Turn the GPS off
  • Press and hold the lower right corner of the touch screen.
  • Turn on the GPS without releasing the touch screen.
  • When the unit asks if you want to remove all user settings, release the touch screen and choose "yes".
This will reset the unit and most likely solve the issue. The first acquiring of satellites could take a full 30 minutes, but after that the unit should work as always.

Sep 02, 2010 | Garmin nuvi 200W GPS Receiver

1 Answer

While driving Garmin Nuvi 250 constantly loses satellite signal. The screen says that it is aquiring a signal. It is also constantly refiguring the route.


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  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Nov 12, 2009 | Garmin nuvi 250 GPS Receiver

2 Answers

Garmin Edge 305 won't acquire satellite signals


If the option of working without GPS receiver enabled is turned off, then it may be a real damage.

Only thing is to check this option.

Jun 20, 2009 | Garmin Edge 305 GPS Receiver

1 Answer

Garmin 260w won't acquire satellites


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
  • If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
  • If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
  • If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
  • If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
  • If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
    • If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.
If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

Jan 30, 2009 | Garmin nuvi 260W GPS Receiver

3 Answers

Trouble acquiring satellites


Garmin nuvi
will not acquire satellites

Apr 30, 2008 | Garmin StreetPilot C330 GPS Receiver

1 Answer

Garmin Nuvi takes a long time to Acquire satellite


No. 98% of the time it took 45-56 seonds for your NUVI 660. Thats the compagny set up time acquisition and it did very well.

Be sur you had your flip antenna parallel to earth surface.
660 has THE BEST SIRF Chipset for acquiring satellite.

I had 2 NUVI 660 since 2 years. It work much better than those new 7xx series who it really took 2-3 minutes to acquire satellite.

Be sure you update your version to the last one.

----> https://buy.garmin.com/shop/store/downloadsUpdates.jsp?product=010-00540-00&cID=134&pID=400


Best regards

Jan 12, 2008 | Garmin Nuvi 660 GPS Receiver

4 Answers

I cannot acquire satellites signal. What to do ?


I experienced the same problem about acquiring satellite signal even when it's a clear sunny day. After 30 mintues, it was still searching! The unit appeared to have "stuck" in this acquiring mode. The following worked for me: 1) open the GPS antenna 2) press the bottom left screen while holding the power button to turn the unit on 3) enter maintenace mode 4) select diagnostics 5) clear error report, do NOT clear any user data 6) restart unit the usual way My GPS 350 was able to acquire satellite signal in less than 1 minute after the above steps were taken.

Jul 21, 2007 | Garmin nuvi 350 GPS Receiver

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