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Cartridge error cartridge on right must be replaced

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  • ashauer Jul 21, 2008

    I have the same problem. Happens right after a paper jam and the right cartridge needs to be replaced. Cartridge is full of ink. Not sure what the problem is with the cartridge.

  • Anonymous Jul 27, 2008

    Absolutely the same error.
    Started stating someting was wrong at power on but printing without problem afterward.
    Now I only get the error and I can't do anything.
    Removing and reseating the cartridge does not chenge the status.
    Phsically pulling the power doesn't fix either.
    The cartridge is about 80% full


  • Anonymous Sep 06, 2008

    Same problem when turning on the printer. "...strum the strings in the print that the cartridges ride on" doesn't make sense. "Strumming" everything that can be "strummed" on my 6310 makes no difference...



  • Ton Bode Mar 25, 2009

    At a certain moment after switching the printer on I got the same error-message. Tried numerous times pulling cartridge out and placing it again but result was the same. Cartridge is about 70% full.
    The printer is a HP Officejet 6310 All-in-One and about 4 months old. I'm using original HP-cartridges (nr. 339).


  • Anonymous Apr 07, 2009

    Same problem here. I hate this machine and regret ever buying it. What do you mean by strumming the strings? Both cartriges completely full.

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All you have to do is strum the strings in the print that the cartridges ride on. This will tighten them and the error will go away.

Stephen

Posted on Aug 22, 2008

  • alkhall Jun 27, 2011

    As stephenj798 said; strumming the strings fixed my "Cartridge on the Left Must be Replaced" error.

    Many thanks!

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I just found a solution to the HP Officejet j5780 problem of "cartridge on right must be replaced." I did 3 things. I'm not sure which was the solution, but I'm printing again, good as new. 1) As another posting suggested, I tried "strumming" the thin tapes behind the cartridge. I'm not sure what strumming means here, but I just moved them back and forth gently. This seems like the most flaky and least likely of the solutions.2) I had refilled my cartridge several times and from repeated lifting of the label, it no longer was sticking to the cartridge. I think this allowed the air pressure in the cartridge to equalize to outside air pressure and allowed ink to drip out inside the machine. I moved the cartridge carriage to the left and thoroughly cleaned (with Q-tips) the well below where the cartridge usually sits. Dripped ink was REALLY caked thick. 3) I fastened down the label with plain old scotch tape to seal the air flow. I let the cartridge sit for around 10 minutes. When I reinserted the cartridge, I couldn't believe that it worked good as new. I wonder if there is a sensor that checks that the ink flow is too easy ?? Anyway IT WORKED for me.

Posted on May 31, 2010

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From elsewhere on the net: these printers have an internal clock to prevent users from refilling cartridges. I was able to refill cartridges once, then got error report. Elsewhere you will find info about how to try to reset printer to be able to used refilled cartridges. I am still working on this for my printer.

Posted on Mar 16, 2009

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Stepheenj798 had the solution right on the money, I opened the printer and strummed the strings that the cartridges ride on. I could not believe that this strange repair method could work. It did. Now I am up and printing once again. I would sure like to know who came up with this idea. Thanks to Stepheenj798

Posted on Apr 20, 2010

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This type of fatal cartridge error (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. However, our test group has also seen these failures with brand new cartridges. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below on how to access respective printer's service menu and correct:



HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU



HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges):http://www.youtube.com/watch?v=8fE-IM4AVMc



HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI



HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

Posted on Apr 05, 2013

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Cartridse error on right mustbe replaced

Posted on Feb 10, 2012

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Hey, I am really at my last wits with this printer.I have a color LJ 3600N. I received the 10.92.00 error. So i replaced the left and right lever lock. After the repair it worked for like half hour.


You replaced the lever locks but did you replace the actual cartridge locks. Chances are either the left or right cartridge lock for the black toner cartridge has broken. Remove the toner cartridge and then lift the transfer belt to the closed position. You should see a lever drop on both left and right side. If the are missing or broken you will need to replace them.

Oct 23, 2016 | HP LaserJet 3600n Printer

1 Answer

It displays either code 59.51 or10.92.02 not engadged


It's likely either a bad Cyan cartridge or ribbon cable pinched. This is what I found on DepotTechSupport (so the solution isn't mine, just the searching) :-)

59.51, 59.61 ERROR
http://depottechsupport.com/index.php?/Troubleshooter/Step/View/8

59.51 ERROR 59.61 ERROR An error occurred with the cyan printcartridge drive motor during startup or rotation. 1. Check that connectors J5004 on the cyan print-cartridge drive motor and J207 on the driver PCA are seated correctly. 2. Replace the cyan print-cartridge drive motor. 3. Replace the driver PCA

http://depottechsupport.com/index.php?/Troubleshooter/Step/View/8
10.92.YY CARTRIDGES NOT ENGAGED
10.92.YY CARTRIDGES NOT ENGAGED The print cartridges are not engaged correctly. YY Description: 00 Black 01 Cyan 02 Magenta 03 Yellow 1. Open and then close the front door. 2. Make sure all the print cartridges are seated correctly. 3. Turn the printer off and then on. 4. Inspect each cartridge lock-lever (on the right side). Open the front door and remove all cartridges and the ETB. Then use the ETB holder on the right side to move the lock-levers up and down. Replace the cartridge lock if it is broken. 5. Inspect the right side cam. This piece controls the movement of the cartridge engagement arm, the cartridge shutters, and the OPC drive. You can inspect this piece without taking off the covers by wiggling the white rod arm on the right side of the ETB. If it moves easily, the part is broken and should be replaced. 6. Inspect the ribbon cables. Folded or damaged ribbon cables can cause a short that generates an error. 7. Inspect the cartridge guide rails to see if any are damaged. 8. Upgrade the DC controller firmware. 9. Clean the contacts on the memorycontroller PCA. 10. Verify that contact is being made with the E-label PCA on the print cartridge. Replace the print cartridge if the Elabel PCA is missing. 11. On the DC controller, make sure that connectors J1022 and J1023 are seated correctly. On the driver PCA, make sure that connectors J201 and J401 are seated correctly. 12. Check the gears on the print-cartridge drive motors. Replace defective motors.

Sep 09, 2013 | HP COLOR LASERJET CP 3505 N PRINTER

1 Answer

The printer is saying Right Cartridge Incorrect, (My English is not so good!!)


The problem could either be caused by a communication problem between your right cartridge and the printer or a short in the right cartridge. Please follow the steps below to identify and fix the problem:



1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power outlet to reset it.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

Aug 11, 2011 | Lexmark X3550 All-In-One Printer

1 Answer

I keep getting a cartridge error message. I have replace the ink cartridges but still have the error.


Are you using Dell Series 11 ink cartridges?

Open the printer with the power on and remove the Dell Series 11 black ink cartridge and make sure the tape is off the cartridge, then reseat the cartridge back in. Now do the same for the Dell Series 11 color cartridge. Now when you close the printer, it should print an alignment page. Any error messages?

Black = Black side(left side) Color = Color side(right side)

Photo = Black side(left side) Color = Color side(right side)

Dell Series 11 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 11 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It possible to get a Dell Series 11 Cartridge with a bad sensor. Take back to place of purchase for a replacement.


Rick

Jun 15, 2011 | Dell 948 All-In-One InkJet Printer

1 Answer

Error - right cartridge incorrect


hi
your printer can not detect right cartridge
try cleaning cartridge metal contacts with
a paper towel if keeps error
you need to replace right cartridge

If i help you pls vote me

Sep 09, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error: right cartridge incorrect


Left Cartridge Incorrect / Right Cartridge Incorrect
  1. Remove the indicated print cartridge.
  2. Disconnect the power cord from the electrical outlet.
  3. Reconnect the power cord to the electrical outlet.
  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.
  5. Reinsert the print cartridge.
  6. If the error:
    • Does not reappear, the problem has been corrected.
    • Reappears, replace the print cartridge with a new one.

Jul 19, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Cartridge error: cartridge on the right is not


Black cartridge is incorrect or electrical failed.Replace black cartridge.

Nov 03, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Error: Cartridge on right must be replaced


remove all the cartridges and unplug the printer from the power...clean the copper contacts on the cartridges and the inner area of the slots..and then insert the cartridge after powering it on..

Jan 01, 2009 | HP Officejet 6310 All-In-One InkJet...

3 Answers

"Cartridge Error" Cartridge on right must be replaced


I had the same problem. The only difference is that I decided to try using an XL cartridge to save money on ink. This is what caused my error message. After exchanging the XL and replacing it with the regular size cartridge the error message went away.

Oct 06, 2008 | HP Officejet J5780 All-In-One InkJet...

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