Sony DVP-NC80V DVD Player Logo
Posted on Jul 17, 2008
Answered by a Fixya Expert

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System shuts down while playing movie

After about 10 minutes of watching a DVD, the system shuts down. Both the Sony DVD (NC80V) and the Receiver (Denon AVR 3805). Is this a problem with the DVD player or the Receiver? I don't have this problem while watching T.V. (using the receiver for sound), so I'm inclined to think it's the DVD. As a side note, this problem started occuring around the same time a got the "circle of death" message on my X-box 360. I have diconnected the x-box, but still have the problem. Could the over-heating of the x-box (assumed cause for the circle of death message) have caused damage to the DVD and/or reciever?
What would be your recommended next steps?

  • djett Jul 17, 2008

    So what is the reommended next steps in correcting this problem? Buying a new DVD Player / AVR receiver? How do I determine which component is causing the problem?

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4 Answers

Anonymous

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  • Posted on Jul 17, 2008
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I recommend u disconnect the dvd player from the receiver and try it in another system... maybe a neighbor or friend could help out. If it works ok in another system, then maybe an interface problem exists; bad cables, wrong connections, etc.

Thanks for using Fixya

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  • Master 6,966 Answers
  • Posted on Jul 17, 2008
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Hi,

Initially, may I inquire how the system as physically placed in relation to each other? Is it atop one another, along a single shelf? It would appear heat related instigated by the Sony and spilled over to the Denon. Would there be sufficient ventilation space in between the units?

Other than the above, it could be a faulty power strip or mains outlet. Pls try alternative mains source.

If it is heat related, forced ventilation or relocating unit placement might be corrective.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

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  • Expert 417 Answers
  • Posted on Jul 17, 2008
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No should not of damage it
I Only Can Say It Could be Power Shorting out shutting it off
this is a strange one make sure the power is not over loaded more than 3 or 4 things connected to one power point

  • Anonymous Jul 17, 2008

    I Think It May Be Shorting out
    try putting it in area well ventilated could be overheating aswell


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Ginko

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  • Sony Master 19,396 Answers
  • Posted on Jul 17, 2008
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It is probably a oveheating problem

  • 3 more comments 
  • Ginko
    Ginko Jul 17, 2008

    Try turning on the devices separately, with cables not connected to each other, and see which one turns off.
    It is one of the devices overheating and messing the whole system. Test them out and post result of the test back here for more troubleshooting.


  • Ginko
    Ginko Jul 17, 2008

    Regarding the "circle of death" message, it often happens because of a bad update, if the Xbox was connected to Internet and doing update it is possible that the first power cutoff caused it.

  • Ginko
    Ginko Jul 17, 2008

    Did you do what I told you?
    You jump to buy a new dvd, test your devices first.


  • Ginko
    Ginko Jul 17, 2008

    If all stuff turns off at exactly same time, it does not mean they are
    all overheating or all faulty. One of the devices is faulty, when it
    goes off it returns electric feedback to the rest of the system and
    they go down at same time.

  • Ginko
    Ginko Jul 17, 2008

    To find out what component is going down connect them separately (no rca, hdmi, composite, scart, or whatever cable you use to connect devices one to the other)
    If everything works fine then it is a bad cable.
    If not replace or repair faulty unit.
    About the circle of death, if you cannot get rid of it Microsoft will replace your Xbox, just claim you were doing an update.
    To contact uncle Bill at Microsoft US:


    Online Chat - available Monday through Friday, 11 A.M. to 8 P.M. (Eastern Time).
    For U.S. customers only; international customers, please visit Microsoft Worldwide page to choose from Microsoft sites worldwide.




    Contact by e-mail - you will receive an e-mail response within one business day.


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