Question about Rival 38601 Smart Pot 6-Quart

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We have a cracked handle on our Rival Slow Cooker. The model # is: 38601. It was not the one that was recalled.

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1 Answer

I need 2 handles for a 4 quart Cook slow cooker as they both cracked


YOU CAN ORDER THEM FROM THE MANUFACTURER link below

http://www.rivalproducts.com/

or why not pick up one from a thrift store or craig's list and use the handles? probably a lot cheaper. Many brands like GE, toastess, etc are identical

Nov 23, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Need replacement knob on glass lid of Rival Crockpot


I called rival about this some time ago and you cannot get just the knob. YO ave to order the whole lid.

Jul 23, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Need plastic handle on Rival Crockpot lid.


For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.

Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Left side handle broken, and vent under power options melted


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 03, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Hot handle


There is a plastic covered replacement.

Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Oct 30, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Handle on Lid is Broken.


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Oct 27, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

I have a 4-quart stainless steel Rival Crockpot, somewhat new. Both handles have broken. Would like to order new handles. Model 3040, Q08219


You say it's somewhat new - could it have been manufactured between 1999 and 2004? If so, check out www.rivalrecall.com for information about a safety recall due to breaking handles.

Jul 07, 2008 | Rival 38601 Smart Pot 6-Quart

2 Answers

Stoneware slow cooker


I have looked everywhere and can't find a specific replacement for your crock.

The only recommendation I have at this point is to contact Rival. They have a customer service email that you can send them a message through their Help menu.
http://www.rivalproducts.com/help.aspx?helpNav=3

I sent them a message asking about a replacement for your crock specifically but they wanted more information than I had to give them (something about a number on the bottom of the crock pot).

Give that a try and perhaps they can get you a replacement?

Good luck...

Feb 11, 2008 | Crock Pots & Slow Cookers

3 Answers

Repalcement handles for Rival slow cooker crock pot model scu600


My black handle broke off, too. I went to the hobby store and got a wood ball not too big and drilled a hole in it the same diameter as the screw that held in the original handle. Voila, I now have a wood ball knob handle on my crock pot lid. You just install it and cscrew it on just like you do a new knob on a kitchen cabinet.

Nov 22, 2007 | Rival 38601 Smart Pot 6-Quart

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