Question about Brother IntelliFAX 4100 Laser Fax

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Printer busy The lcd screen shows "printer busy" and won't print any faxes or reports. The machine is not connected to a computer -- only used as a fax machine.

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  • 1,362 Answers

Sounds like the faxes are stuck in memory
look in the Troubleshooting section of the manual

http://www.retrevo.com/support/Brother-FAX-4100-Fax-Machines-manual/id/386bh847/t/2/

Posted on Jul 17, 2008

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How do I retrieve info from 3210/3220 work centre fax stored in memory


We encourage you to use our knowledgebase MRC Smart Technology Solutions is here to help! We offer a program to cover up to 3 printers of any manufacturer for an entire year! We can solve your problem!
Email patrick@mrc360.com for more info.

Solutions for : How To Print Reports Solution : Print Reports NOTE: Some report options may not be available depending on the product configuration.
  1. Press the [Menu] button on the Control Panel until "System Setup" is displayed on the bottom line of the Display Screen.
  2. Press the [OK] button.
  3. Press the [Left] or [Right] arrow button until "Reports" is displayed.
  4. Press the [OK] button.
  5. Press the [Left] or [Right] arrow button until the required report is displayed. The following options are available:
    • [Configuration] - This report lists the status of the user-selectable options. Print this list to confirm changes after modifying settings.
    • [Address Book] - This report lists all of the fax numbers and e-mail addresses currently stored in the machine's memory.
    • [Send Report] - This report lists the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job.
    • [Sent Report] - This report lists information about the faxes and e-mails that have recently been sent. The machine can be configured to automatically print this report every 50 communications.
    • [Fax RCV Report] - This report lists information about the faxes that have recently been received.
    • [Schedule Jobs] - This report lists the documents currently stored for delayed faxing, including the starting time and type of each operation.
    • [Junk Fax Report] - This report lists the fax numbers specified as "junk fax" numbers.
    • [Network Info.] - This report lists information about the machine's network connection and configuration.
    • [Network Auth List] - This list shows authorized users who are allowed to use the e-mail function.
  6. Press the [OK] button. "Print?" will be displayed.
  7. Press the [Left] or [Right] arrow button until "Yes" is displayed.
  8. Press the [OK] button to print the selected report.
http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=301,E=0000000000016129653,K=272,Sxi=4,Case=obj(2601)

Dec 18, 2014 | Xerox WorkCentre 3210/3220 Multifunction...

1 Answer

When i switchon my machiene an error occured Print Unable 52 please get me out of here regards


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!
Thanks, Joe

Dec 19, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Unable to print 5A


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the top cover and remove any foreign obstacles from inside the fax machine. If you see jammed paper or another item inside this area, gently pull it out and then close the top cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine:
Step1: Transfer the Fax Journal Report
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until REPORT TRANS. appears on the LCD. Then press Menu/Set.
  5. The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Fax Start.
Step2: Verify and Transfer faxes in memory
  1. Press Menu/Set on the Control Panel of the machine.
  2. Press the up or down navigation key until MISCELLANEOUS appears on the LCD. Then press Menu/Set.
  3. Press the up or down navigation key until DATA TRANSFER appears on the LCD. Then press Menu/Set.
  4. Press the up or down navigation key until FAX TRANSFER appears on the LCD. Then press Menu/Set.
  5. If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3.

    If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Fax Start.
Step3: Reset the machine
After the Fax Journal Report and faxes in memory are transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.

If the message continues to appear on the LCD, please contact Brother Customer Service.

Dec 15, 2010 | Brother HL-4040CN Laser Printer

1 Answer

How do i get a confirmation of a fax sent over a month ago?


Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
Sent Journal
Received Journal
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13

Aug 25, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

How can i generate incoming call report ?


To print a report:
  1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.

    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
    • Phone Book: Phonebook list
    • Sent Report: Sent fax report
    • RCV Report: Received fax report
    • System Data: System data list
    • Scheduled Jobs: Scheduled job information
    • MSG Confirm: Message confirmation
    • Junk Fax List: Junk fax number list
  3. Press [Enter] to print the selected information.
Your machine can print reports containing useful information. The following reports are available:
  • Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
  • Sent Fax Repor: This report shows information of the faxes you recently sent.
  • Received Fax Report: This report shows information of the faxes you recently received.
  • System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
  • Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
  • Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
  • Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.

Aug 04, 2009 | Xerox PE120i Laser Printer

2 Answers

Display says "printing online" but it is not connected to a PC


unplug machine, press and hold down the "stop/exit" key while pluggung back in. continue to hold the button down for 5 secs, then release. if machine returns to the regular date/time display, you should be alright. if not, then you'll have to call brother or an authorized service center. this is usually caused by a fax stuck in memory, which this procedure should clear.

good luck,
razors

Feb 11, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

WORKCENTRE PE220 - How do I print reports from the fax? and I want to set it up to do automatically, but I also need to look at a certain day, to see if a fax went through. Thanks


Hope this helps.

  1. Press the [Menu] button on the Control Panel until 'Reports' is displayed on the top line of the Display Screen.
  2. Press the [Left] or [Right] arrow button until one of the following reports is displayed, and then press the [Enter] button to print the report.
Report / List Description Phonebook List This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers.
NOTE: This list can also be printed by pressing the Phonebook button on the Control Panel.
Sent Fax Report This report shows information on recently sent faxes. System Data List This list shows the status of the user-selectable options. This list can be printed to confirm any modifications to settings that have been modified. Scheduled Job Information This list shows the documents currently stored for Delayed faxes. The list shows the starting time of the Delayed fax. Message Confirmation This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job. Junk Fax Number List This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID. Multi-communication Report This report is automatically printed after sending documents from more than one location. Power Failure Report This report is automatically printed when power is restored after a power failure, if any data loss occurs due to the power failure. elem_1_spacer.gif

Jul 23, 2008 | Xerox Office Equipment & Supplies

1 Answer

Says Printing & Online Stuck


when this happens, unplug machine, hold down the "stop/exit" key while plugging machine in. continue holding the stop/exit key for 5 seconds. display should return to the regular date and time screen. if it doesn't, contact brother customer support. this problem is caused by a fax stuck in memory.

hth,
razors

May 13, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Fax report stuck in queue


try unpluging the power from the fax machine/

Jan 09, 2008 | HP Officejet 9110 All-In-One InkJet...

1 Answer

Avoid printing Transmission Verification Report


You have to change the fax menu settings. Here you can compute the machine to avoid the error reports (see manual chap. fax settings)

Jan 07, 2008 | Brother MFC 420CN All-In-One InkJet...

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