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Hello! Had the same problem - go onto the Lacie official website. Select whatever type of drive that it is you have, and simply go onto the software update page. I literally downloaded the desktop manager (I own the Sam Hecht Little Disk) and it appeared! Good luck
I ran into this issue this week with my lacie big disk 500G external. Unit would power on when plugged into a pc blue light would flash and nothing no connection ding from windows.
Blue front light would flash repetedly slight ticking sound from drives but no connection i finally fixed this and gained access to my data by opening up the case and pluging my pc 12v connectors into both drives to power them up but leaving them connected to the lacie internals worked instantly and ive since copyed all my data off my 500 and will just transplant the drives to internal use on my pc. you cannot connect the drives internally and then copy the data due to the fact that they are raid 0 stripped drives so this hybrid setup works if your external case isnt powering up the drive correctly as mine wasnt.