Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Fax network not working

I am setting my fax with another phone and asdl modem. I am usign splitter and chose the network switch but the fax does not pic up the faxes. I have a fax number and a phone numbe that come from the same line. I used it likke this at my old house and it worked. It wont work now!!

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Is your phone line plugged into the proper receptical on the fax? It should be plugged into the LINE slot, not the PHONE slot. The PHONE SLOT IS TO CONNECT A TELEPHONE TO THE FAX. IT IS NOT FOR THE INCOMING PHONE LINE. If your phone connection is correct, try calling your fax machine from a cell phone while you are at the fax machine. Listen on the cell to see if the fax machine picks up the line. If it does not, go into your fax machine's settings, either INITIAL SETUP FAX SETUP, or PHONE SETTINGS. You may have to try several settings to find one that works, depending on your fax machine. Try going to RECEIVE SETUP on your fax machines setup menu. Scroll through the settings, writing each down on paper. Try RING DELAY, RING TIME, NUMBER OF RINGS TO ANSWER , or any other settings relating to how your fax answers the phone line. Try changing each setting, one at a time, and try calling your fax to see if it answers. There may also be settings on your fax to set it up if an answering machine or telephone is on the same line.

Posted on Jul 18, 2008

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