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Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.

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No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Posted on Jul 17, 2008

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What the disadvantages of norton antivirus and what are the performance norton antivirus


Norton may slow down the performance of your computer,and it is a paid software what i think is instead of going with this you can download any of these free software (avg,avast or avaira) they all are free for one year and do the same thing what norton does without slowing down your computer.

Mar 03, 2010 | Dell PC Desktops

1 Answer

Antivirus Update & Computer Failure


You know i don't know why everyone wants one of those expensive virus programs. I wouldn't use norton at all. it takes control of your computer. if you get in your computer uninstall norton and here is a free antivirus. It has a paid version but hey i don't have any problems with the free.
http://www.free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html
copy and paste it in your address bar then click download at c.net
God Bless Greg


Dec 02, 2008 | PC Desktops

1 Answer

Hi, I bought a Norton AntiVirus package on July 31, 2008. I was infected with a Virus called VirusResponse Alert on Sunday, November 2, 2009. I looked on line for a support number from Norton and a 24...


I suggest that the only people who can answer your questions are the people at Norton. Obviously, I wouldn't ring that phone number again, because you will only get the same people you have already spoken to. I suggest that you WRITE to the Manager at Norton. (You'll find their address on their paperwork) and tell them everything that happened, and ask them the questions you want answered. And then you'll be in a position to know whether they deserve your business or not, and whether or not you have what you paid for, and if not, what they are going to do about it. Ask if they will give a refund if you have not got what you paid for. And I think that if you got a Virus while you were supposedly protected by their product, then you definitely Didn't get what you expected to.

Nov 05, 2008 | PC Desktops

1 Answer

I have just purchased Norton Antivirus 2008 and I cannot install the program. Keeps coming up error


It's possible you already have an antivirus program installed. You need to uninstall it, restart then install your Norton Antivirus.

Aug 29, 2008 | PC Desktops

1 Answer

I just purchased Norton 360 2.0 CD to install in my computer. Three hours later - not installed. I have AVG 8.0 that continues to pop up when I initiate the Norton installation, installation tben stops...


Yes you need to uninstall any and all antivirus programs installed on your computer. After uninstalling, make sure to reboot your computer. Do that for each antivirus or internet security software you have installed. Once done, it Norton 360 should install. If you have troubles uninstalling AVG, check their support area on their website. I'm not sure if you have a paid version or the free version but here are the sites for both.

Free - http://free.grisoft.com/ww.help

Paid - http://www.grisoft.com/ww.support

Hope this helps! : )

Jun 19, 2008 | PC Desktops

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


“Don’t Forget to rate the Solution”


Jun 06, 2008 | PC Desktops

1 Answer

I just completed an order for Norton Antivirus 2008 on the internet and received confirmation of my order. I am, however, confused. I sat at my computer through the download and installation; however,...


Hello fayerogers02

This is process is confusing for many people. So, don't feel like The Lone Ranger.

Actually, you'll need to click on the "download" link in the email sent to you by Symantec in order to download your new software. What you have done so far is to purchase the product along w/ a subscription for antivirus definitions updates for one or more years.

Usually, the course of action is to uninstall previous versions of their software. However, Symantec's installation processes have gotten pretty good about letting the user know if the previous version of the product needs to be uninstalled.

Often times, the installation process of a newer version of a Symantec product will take care of uninstalling its predecessor for you.

IF you have purchased a newer version of the SAME Symantec product (e.g. Norton Antivirus), then I recommend you download the new product and run the install.

See if it will take care of the uninstall of the previous version for you. If you need to uninstall the previous version yourself, you will be prompted to do so.

IF, however, you have purchased a DIFFERENT product that happens to also INCLUDE Norton Antivirus, please, don't run the install yet. Instead, post back here and let me know exactly what each of the two Symantec products are called (the older and the newer one) and I'll instruct you in how to handle the installation process of the newer one.

If you have ANY more questions at all, please, post back here and let us know. We'll be more than happy to continue to assist you.

Please, wait until you have everything you need and you no longer need our assistance b4 assigning a rating.

If I answered your questions and you have no other questions or need of our assistance on this topic...would you kindly take just a moment to close the problem by assigning a FIXYA rating for my "solution"? I would be very grateful for your generosity and show of appreciation.

Thank you once again for using FixYa! Have a beautiful day.
BJ @:)

Apr 20, 2008 | PC Desktops

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