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Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.

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No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Posted on Jul 17, 2008

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We purchase a Norton antivirus online , we paid fort it but forget to unload, how can we fix it? thanks


Do you mean you forgot to download it to your computer ?
You should be able to log into your Norton Customer Account and download it once in your account login.
https://manage.norton.com//
At the very least you can click on the support option at the bottom of the page and get help on getting Nortons That you purchased.

Be aware if you are upgrading Nortons you may need to remove the previous version of Nortons Anti Virus before running the newer install program you are about to download and run !
https://support.norton.com/sp/en/au/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Mar 03, 2015 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Antivirus in laptop


If you have a legal downloaded copy of Norton, go to the purchase confirmation email you received from Symantec and click on the download link again. If it doesn't work, call Symantec with your order number to request an updated download link.

This has worked for me in the past. I had the same problem a year ago and Symantec provided an updated download link.

Apr 01, 2010 | Symantec Norton AntiVirus 2008: Windows

1 Answer

I removed Norton from my computer last December because of the intolerable length of time it used. Today I received my Bank statement which showed that I have been charged $40.16 Annual Renewal. I did not...


Contact Symantec by phone. To do this you need to create a support ticket before contacting Symantec. During the creation of the ticket you can choose if you want to call Symantec, or if they will call you. To create the ticket, go here:

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs&id=ctcs1

Then click the link with the text, "Click here to call us." Afterward you can set up your support ticket. Just make sure that in the field labeled, "We can help you with one of the following:" you select, "Norton product subscriptions."

Once you get on the line with a representative you will need to provide proof of purchase (order form), probably your home phone number, and your mailing address. Afterward the representative will continue down the road of awarding you the refund.

Feb 20, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

My Norton AntiVirus 2008 Upgrade removed to facilitate free downl


Avast antivirus is totally free and it updates automatically more often than Norton.

http://www-avast.org/?t=avast1u

Feb 07, 2009 | Symantec Norton AntiVirus 2008: Windows

1 Answer

Hi, I bought a Norton AntiVirus package on July 31, 2008. I was infected with a Virus called VirusResponse Alert on Sunday, November 2, 2009. I looked on line for a support number from Norton and a 24...


I suggest that the only people who can answer your questions are the people at Norton. Obviously, I wouldn't ring that phone number again, because you will only get the same people you have already spoken to. I suggest that you WRITE to the Manager at Norton. (You'll find their address on their paperwork) and tell them everything that happened, and ask them the questions you want answered. And then you'll be in a position to know whether they deserve your business or not, and whether or not you have what you paid for, and if not, what they are going to do about it. Ask if they will give a refund if you have not got what you paid for. And I think that if you got a Virus while you were supposedly protected by their product, then you definitely Didn't get what you expected to.

Nov 05, 2008 | Computers & Internet

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