Question about HP Officejet 5510 All-In-One Thermal Printer

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NO HP DIRECTOR AVAILABLE AND PROBLEM DOWNLOADING

I bought this my hp5510 all in one printer with my desk top compaq with xp operating system and now i recently bought this compaq presario c700 which has a vista operating system.
The problem is the download disks are not compatible for the vista as it was not in circulation then. Printing is not a problem but the director is not in the system and so is not in the desk top, scanning etc is the problem and when i try to download it says it is in the system and stops downloading. Help me

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Vista have scanning program already installed.
choose start->all program "Windows Fax and Scanning"
This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.

Posted on Jul 17, 2008

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I need a OfficeJet 7410 installation CD because my HP Director software no longer shows any scanning options in the opening screen. Can't use scanner from PC. Thanks, John


Hi,

HP has now changed the HP Director to HP Solution Center with extra features. Downloading the latest software will help you install the new HP solution Center.

You have not mentioned the PC operating system like Win XP, Vista, Win 7.

Click on the download link below to launch the HP software and drivers page.
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You can download the drivers for your printer from this link---

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If this issue occurs, after installing the new version or revison of internet explorer then try to download the "Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer" from HP Website if the operating system is Windows XP.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=90764

If this issue occurs, in general follow the below instructions to solve the issue.
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Download the printer full feature software based upon your operating system.

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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3635378&lc=en&cc=us&dlc=en&lang=en&cc=us

HP PSC 1210 All-in-One Printer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=90764&lc=en&cc=us&dlc=en&lang=en&cc=us


This should resolve the issue.

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Go to HP.com and install the latest driver for your printer the check the following: HP introduced HP Solution Center to replace HP Director in 2004. While HP continues to support HP Director on products used in Windows XP and 2000 operating systems, HP Director is not compatible with Windows Vista. If you recently upgraded to Windows Vista, you will not be able to use HP Director. However, you might be able to upgrade to HP Solution Center in its place. Follow these steps to download and install the full software solution, which includes HP Solution Center. NOTE: This solution is not available for all products.

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HP Director


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Hi,
It seems that you can not download the HD director however they have released another one to take it's place. The download is 244 MB. Here's a link, you can read the entire chat with HP support which also has the download link & instructions. If this is helpful plz rate this 'fixa', if you have more questions leave a comment & I'll be glad to help. Thank you kindly.

http://channel9.msdn.com/forums/Coffeehouse/242581-Will-WIE7-break-HP-Director/

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Please click on the web link given below and download the printer software.

Click on the operating system you are using for example : XP or Vista.

Click on download only button and save the file on your desktop.
Please connect the USB cable before installing the printer software.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&product=303753&lc=en&jumpid=reg_R1002_USEN

Have a great day!

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