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My drum was exposed to light it now prints black sport on the paper

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Check another catridge.If your printout is ok,then repalce your catridge drum.If u are refilling your catridge don't expose it to light.

Posted on Jul 17, 2008

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Mfc 9320 cw is is printing leaving white lines and low quality images with new cartridges and new drums

If you replaced the drums and the cartridges and still get white lines it means there is something obstructing the imager. I believe this printer has LED imagers, In the printing process areas that are exposed to the light are printed as black on the paper and areas that are not exposed are left white. I would look for some dirt or debris on the scanners or some LED are faulty. If it has a laser scanner there may be dirt on a mirror

Jun 11, 2014 | Office Equipment & Supplies

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There is a horizontal line grey in color

If this a P2035 printer using a toner cart with a drum in it. The drum has been exposed to light or has a smudge on it. take the cart out and look at the drum. This is a round light blue tube located at the bottom of the cart. It is the drum because it is the only thing in the printer that will print a defect three times on the paper. You could also print about 0 black sheets of paper through the printer and it will go away. This is because the drum coating is in layers like an onion. You must get rid of the exposed layer to get to on that has not been exposed to light.

Apr 02, 2014 | HP P2035N LaserJet Monochrome Printer

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Dell 1815dn - when faxing, the fax goes through but all pages are black. when attempting to scan, pages are black. when trying to scan to a PDF file, the file is blank or black.

Welcome to Fixya

Try to print a document and see if you will be getting same issue. Try to copy a document and see if same thing will happen also. Check if the cartridges are not running out of ink.

Thank you for using Fixya!

Aug 02, 2011 | Dell 1815dn All-In-One Laser Printer

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My hp laserjet printer print a black page at one side of the paper and the other part its clean..what cause the problem

Depending on what model of printer it is this can be a couple of causes. However they are more often than not caused by a fault somewhere in the cartridge.

The most common cause is a Drum fault in the cartridge. This particular fault is where the Drum has been exposed to Ultraviolet light. If the cartridge is at fault you can prove this by putting in another cartridge and trying again. This can be an empty cartridge as all you are trying to prove is that the cartridge is faulty. It could also be a stripped drum where the coating on the drum has worn or been scraped free from one side of the drum.

Other causes can be a faulty Wiper Blade (Also in the cartridge) this would normally show as a grey panel on the printout rather than solid Black. Faulty PCR also grey rather than solid black.

If it is printing completely blank on one half of the page but completely black on the other when trying to print a solid black page then I would suggest that you have toner settled on one end of the cartridge. Give the cartridge a shake if this is the case to free up the toner.

Jul 06, 2011 | Office Equipment & Supplies

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I have color laser printer hp it print black paper

Do kinda a half way test by running a test print and purposely stopping it befor the entire paper passes completely over the black toner, open the front panel to expose the toners and pull the black toner, there is kind of a spring loaded flap cover that you need to open manually. Check to see if the drum under the flap is covered with black toner and if so, replace the black toner for it is defective... hope this helps and if so please mark fixya...

Jul 04, 2010 | HP Office Equipment & Supplies

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Paper keeps jaming when trying to print fax it

If the jam is consistent with exiting the drum, there's a chance the drum isn't secure and is the paper is getting caught on the exposed area of the drum. If this isn't the case, there may be paper caught in the feeder wheels.

Oct 18, 2009 | Brother IntelliFAX 4100 Laser Fax

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Brother HL2040 - Shading of toner all over my page when I print

The drum is a very sensitive part. Should not touch with bare hand, expose to light for long, etc. With what did you clean,it.

May 19, 2009 | Brother HL-2040 Laser Printer

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Dell 1815dn laser printer prints completely black pages

1. Charge – Print Quality (PQ) -- The charge roller evenly distributes a negative charge on the photoconductor (PC) drum. This evenly distributed charge acts as the film that is discharged (exposed) by the laser to create the latent image.
a. Print Quality effected: Faint, Entire Black background, Grey Fog/Haze
b. Parts Involved:
i. Drum -- A drum cartridge is coated with a photoconductive material that allows electricity to pass when exposed to light. As an example of why this can be the failure, if you leave a drum out in light long enough, you will get dark backgrounds or just black pages. However, drums do wear out over time too; specifically the photo material the drum is coated with. As this degrades, more of the positive electricity on the inside of the drum gets through and grabs toner, as if the laser wrote to every square inch of it. A damaged or defective PC drum can cause black streaks/lines, voids, speckles and various other print quality problems.
ii. Charge Roller Also known as the BCR or Bias Charge Roll. The charge roller pulls double duty. It energizes the outside of the drum with negative energy and as a result it cleans any previous latent images. If the charge roller were failing to energize either due to the HVPS or the charge roller itself, it wouldn’t clean any previous unused toner deposits from the last revolution would start to accumulate and appear on paper more and more causing haze. A missing charge roller causes completely black pages.

iii. HVPS – High Voltage Power Supply -- Responsible for charging components such as the inside of the drum, the charge roller, and transfer roller. If the HVPS does not give enough to the charge roller it can fail in erasing the drum, causing entirely Black pages to be printed.

Apr 16, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

What is the drum?

The drum is one of the most important major part of a laser printer. This part of the printer is so sensitive that fingerprints on it will ruin it and will cause poor print quality. If this is damaged then you will definitely need to have it replaced. This may cost a bit because it is a major component of a printer.

Laser printers works this way. A laser beam projects an image of the page to be printed onto an electrically charged rotating drum coated with selenium. Photoconductivity removes charge from the areas exposed to light. Dry ink (toner) particles are then electrostatically picked up by the drum's charged areas. The drum then prints the image onto paper by direct contact and heat, which fuses the ink to the paper.

Sep 16, 2008 | Office Equipment & Supplies

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Black dot in left margin.


If the black dots were not present with the old cartridge, then one can only suspect the new cartridge at fault. This rarely happens but it do happen. Chances are that there is a defect on the drum inside the new cartridge. You can visually check for this imperfection by removing the cartridge and sliding the protective cover to partially expose the drum (not in direct sunlight as they are light sensitive). There is a white gear at the side that you can manually rotate ( a bit stiff) to check for the possible fault. you can approximate the possible location by aligning a printed paper with the series of dots against the drum to give you an idea where to concentrate on.

Should this be the case, it is possible for you to return the new cartridge for a replacement.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Mar 19, 2008 | Samsung ML 2010 Laser Printer

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Kyocera FS-1135 will not send fax out. Has worked great for 4-5 years and just stopped working. It receives fax just fine. Everything else works fine. We've had it 4-5 years and it was working and now it will not. Do not know of any settings that were changed. Today printed a FAX TX Report and starting 4-19 til now there were 24 attempted fax and only one went through. All phone/fax numbers were lines that we send regularly too. We called one with a phone just to make sure the call was getting through and the fax machine was on. It was and it made the fax tones. It receives fax just fine. Another (our "back-up" free standing fax machine) used by other staff, works fine. Both of the fax machines are on the same phone line (along with the credit card machines) and everything is working except the sending out fax from our FS-1135 work. I hooked a phone to the copier and was able to manually dial out and could hear the fax machine on the other end. I tried to turn the sound on on my copier/Fax but I don't know if I did it right. I could get no sound out of it. When I attempt to send a fax, here's what happens. I put the Page that I am going to fax in the auto feed tray. I push the Fax button and it lights up. Then I type in the number of the other office's fax machine. Then I hit the Green button (START) and it feeds the page into the copier and says it's scanning - then the Memory light blinks on and off 2 times - and then everything stops. The display screen say: Enter destination or Ready for Fax - and it sits there about 5 minutes and it prints out an "Error Occurred" and say "BUSY"

Apr 23, 2017 | Kyocera Office Equipment & Supplies

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