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Manually try to pull out service station(where print head cleaners located)., feeling very hard?.. cleaning and lubrication required.. Remove right cover., cheat the door sensor., switch on the printer & check for the where is the abstraction?.. If found any paper particles, remove & try.. Still problem persists, service station required over haul & lubrication.. But only professionals can perform this activity., ..
Note: Don't switch on the printer without print heads..Once printer treats no print heads in carriage, it will ask for health print heads for alignment., result you need to spend for full set of print heads.. be care full..
The error code 02.1:10 means the plotter has a communications problem between the main logic board and the carriage PCA. The possible parts at fault are: The Carriage PCA, Trailing Cable, or the Main Logic Board, all available here: Designjet T610 Parts
Reset the formatter & check,, Hard disc
& main PCA any one of them faulty.. Through light pattern we can
estimate which part is faulty...Read carefully, understand the
indications.. Led pattern: Power supply LED as 1 Formatter leds 3nos from left to right as 2,3 & 4..
* # # # ....Main PCA * * # # ....Formatter * $ # # ....Hard disc * * * $ .....Main PCA or Formatter Note down which LED are on.off & flashing,compare with above said indications find out the faulty part..