Question about Dell W3201C 32 in. LCD Television

1 Answer

Sound on TV

Same issue as others... 2 years old...sound out.. I called customer service and was basically told tuff s***.. I sent an E-mail to MD... customer service called me... I was transferred to "out of warranty" dept. They told me that it could not be repaired. Their solution was that I send in the faulty TV and they would replace it with a "repaired " unit for only $1,100....I dropped my phone...unbelievable....never again...

Posted by on

  • vidello Aug 17, 2008

    I'm having the exact same problem. It's amazing - everywhere I go online I find people with the exact same problem, all at the 2-3 year mark. I was fed a like of horse apples, too, on top of the fact that they failed to address the fact that they never provided me with the option of an extended warranty, which I've gotten on all my other Dell products because they're such pieces of ****.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

I to have a sound problem with the W3201''
I too have a sound problem witn the W3201C 32 inc LCD TV. My set is a mere 2 years old. the sound pulses when turned on, however after about 20 mins or so wih the sound muted, the sound does clear up - how long this fix will work is anybodies guess and when that fix goes, what then. I have phoned Dell and they told me they no longer make either this TV or the parts to repair it. I REALLY dont think we should silently put up with this
shoddy workmanship, If Dell refuses to replace these defective TV's, which were certainly not cheap - I for one am seeking legal counsel






c

Posted on Sep 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My grand wega 42" rear


call sony. they have been offering new tvs at a discounted price for that problem. whatever they offer take asap. yes its a throwaway tv. sony the only company that is helping customers with that problem, other manufacturers say tuff. 18002822848.

Mar 22, 2011 | Sony Grand WEGA KDF-42WE655 42" Rear...

3 Answers

I have coloured vertical lines covering my Sony Bravia LCD tv screen. The TV is only 2 years old. I have sound but a very distorted picture. The cable company has checked and says it's a tv problem. I will...


I also have a 2 yr old Sony KDL32xbr4 that now has multi-colored vertical lines on the screen. I contacted Sony and they say they have "no known issue" of this sort for this model. I find this rather puzzling since I have found numerous postings on the web. They told me to try the factory reset. Whatever. Might as well have said "don't buy a Sony". 2 years! $1300 for a tv and it lasts 2 years! Makes me sick to my stomach.

Jan 02, 2010 | Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

2 Answers

Audio on sharp aquos lcd went out 2 years old seems problem is rampant and consumers should be reimbursed for repair by sharp.they need to stand behind their product cost to repair 350.00


Sharp is taking care of this for customers even if you are out of warranty due to a mistake on how they made the tv. All you have to do is call Sharp at 1-800-237-4277. It took my repair in NYC (MTZ electronics) shop 1 day to fix the issue. MTZ electronics even applied 2 firmware updates that all the D6U tv's need to avoid other known issues with the lcd in the future. These firmware updates are for the main cpu PH1UU112 and the monitor MD1UA104. I am so happy and am loyal to Sharp for their fantastic customer service. I also want to thank MTZ electronics for having the best customer service and being the best repair shop I have ever been to. Good luck everyone

Aug 03, 2009 | Sharp Aquos LC37D44U 37 in. LCD HDTV

1 Answer

Toshiba 50HM66 DLP. Picture is blurry/slow motion.


Because of the price of the part it is a legitimate estimate. It is a bummer that prices drop like they do to buy new but as you can tell the manufactures are not too concerned about customers repairing 2-3 yr old TVs.
Sorry about the dad news,
Skyassoc

Jul 17, 2009 | Televison & Video

1 Answer

Humming sound when off


I also have the same microwave model and with the same problem. It is not quite 2 years old. I have a service call scheduled but did e-mail customer service at Whirlpool to inform them of this. Sounds like it could be defective model and a fire hazard. You should also inform them of yours.

May 15, 2008 | Whirlpool MH3184XP Microwave Oven

1 Answer

No sound from one speaker


techs are correct. sorry.
what type of TV are you using?
if it can be firmware upgraded via USB connection. that might do the trick.

May 15, 2008 | Bose Cinemate Digital Home Theater System...

1 Answer

We have a 2 year old Samsung TV model LN-R329D. Yesterday, we stopped getting sound from the TV. We called Comcast and when we put in a DVD, we still didn't get sound and our other 2 TV's are working so we...


Do an in-depth inspection on your cable connections inside the unit, especially those coming from the main board at JA4002 and JA4003. If you have no loose connectors then I'd say trace measure the sound signal and see if it's present at the amplifier and back through the circuit to the processor. If you have signal and still no sound you may need to replace the main board, Samsung p/n# BN94-00629F available at many distributors like Vance Baldwin.
Good Luck
Bill

Apr 02, 2008 | Televison & Video

5 Answers

Dell no sound


Guess I am not the only one with this problem. Seems to be something Dell planned for us consumers to by another tv from them.... NOT!

Mar 25, 2008 | Dell W3201C 32 in. LCD Television

10 Answers

Dell TV no Sound


Replace the Philips TDA8925ST "Class D" amplifier chip, readily available from Rich-Tech in Richmond, B.C. Canada.

Feb 23, 2008 | Dell W2600 26 in. LCD Television

2 Answers

Defective from get-to...no sound on local channels


This unfortunately is an all too common problem, customer after service is poor unless you are face to face with the supplier as it's harder for them to fob you off, but even "bluechip" so called companies are the same in some cases, as i had the same truoble trying to get a 3 months old LG LCV TV rectified, after around 8 phone calls, 10 e-mails and over 6 weeks later, TV return 'no fault found and was damaged in transit. What can you do?

Aug 22, 2007 | Protron PLTV-32 Television

Not finding what you are looking for?
Dell W3201C 32 in. LCD Television Logo

Related Topics:

144 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Televison & Video Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Jaime Hernandez

Level 3 Expert

2296 Answers

CoppellTVRepair.com

Level 3 Expert

749 Answers

Are you a Dell Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...