Question about Philips GoGear SA178 MP3 Player

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Mp3 my phillips go gear froze on go gear page o reset and still froze what can i do

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If your GoGear is an HDD model, then it is incompatible with both Vista and Windows Media Player 11. If you have Vista, forget about this player. If you have XP, roll back your Windows Media Player to version 10 and try running a Repair in Philips Device Manager - the damage might already be done, but it is worth a shot.

If you have an SA model GoGear, get the latest Philips Device Manager from www.usasupport.philips.com. Make sure you enter your correct model # in the website, or you will damage your player. Run an Update in the updated Philips Device Manager to upgrade the firmware to fix the freezing issue. Philips has a weird quirk that if you want to really upgrade the firmware, you have to also update the Philips Device Manager first or the Device Manager from the CD will give you a false positive: "Your device is already up to date."

-Tha Mp3 Doctor

Posted on Jan 03, 2009

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I got a phillips 2gb go gear. and i charged it on the computer, and when i took out the cors . it froze, how do i get it to turn on...


There is a hard reset on the player if you examine very closely and so if the player has hung up then you can reset so that the processor returns to the stable state.
However if the battery has not charged or there is a hardware fault then it will not reset not restart.
Please check up for warranty in this case with the nearest philips support center.

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My go gear froze..."the music was playing and then it stop and froze on the song


try pressing the reset button it will NOT wipe off all of your music

Apr 22, 2010 | Philips GOGEAR SA6045 MP3 Player

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My phillips go gear froze in the middle of song. will not shut off.


Pull the battery or unplug for 5 minutes. this will reset the core. if the device remains in the frozen state, you will need to replace the core micro board.

May 22, 2009 | Philips MP3 & Digital Media Players

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My MP3 froze.


All you have to do is hold the play/pause button and the volume up button for 5 seconds, and it will reset it self

May 02, 2009 | Philips MP3 & Digital Media Players

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Phillips Gogear SA5285/37 is frozen


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

It froze and the reset wont work


this is james again my email is jamesboggs18@yahoo.com mine is 8gb the name is philips it is going to a white screen it will not let me acsses the music it turns on to a white screen thanks......James Boggs

Feb 09, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My go gear is froze and when I restarted it it was froze still


This have been my sons second mp3 player in less then 1 month. His mp3 players keeps freezing up and I have tried every item available. This is really frustrating. I purchased this for a Christmas present and it has not work for a month straight.

Jan 27, 2009 | Philips GoGear SA178 MP3 Player

3 Answers

Phillips go gear 8gb


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

How do i fix my go gear phillips mp3 player..it froze


Steps to Repair:
  1. Open the Phillips SA-31xx device manager.
  2. Connect the player to the computer while pressing and holding the on/off button of the device (the inner round button.image_thumb%5b1%5d.png). Windows will tell you that a USB device is connected in the repair mode.
  3. The device's screen will look like:
image_thumb%5b6%5d.png
  1. On the device manager, click on the Repair tab.
  2. On Repair tab, click the Repair button. It will show the message that the device is repaired. The device will also show that it's being repaired.
repaired_thumb.jpg
3. After the device has been repaired, below message will be shown.
successfully%20repaired_thumb.jpg
4. BEWARE ALL DATA WILL BE LOST from the Phillips Go Gear SA-31xx Media Player without any warning.

Aug 19, 2008 | MP3 & Digital Media Players

3 Answers

Frozen screen on my phillips mp3 player


thanks for showing me cause my little sister had unplugged it and pluged it back in and it froze at the updating **** now it works baran new and it louder much louder than before yea when it freezes just connect the USBto your computer or even a phone charger but mostly a computer and hit the reset button and and it should turn off it might look like it froze but it diddent it just had to much things running at a time

Feb 21, 2008 | Philips SA5125/37 MP3 Player

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