Question about Creative Labs Zen Digital Media Player

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Zen screen has black areas

I got my zen player about 4 months ago and needless to say haven't used it very much and it has been in the hard plastic case since i took it out of the box. However, a couple days ago I noticed that sections of the screen are totally blacked out as if the screen died in those sopts. Has anyone else had this problem and is there a way it can be fixed? It's no longer under warantee...

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The only way out of this spot is to fabricate a fake receipt from an online retailer. It has been done successfully in the past to get Zen's fixed for free.

Posted on Jul 20, 2008

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Blank Screen


in cases of water damage remove zen cover get a soft brush old toothbrush will do brush the circiuts well. now put cassing back on. If this fails then i think its time to buy a new one.

Sep 04, 2009 | Creative Labs ZEN V Plus MP3 Player

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Thanks! My 4 year old MP3 player - Creative Zen with a 8 gig Seagate ST 1.2...


My hard drive was dead and wasn't recognized by the computer, it didn't even start, just a few clicking noises, which according to some of the experiences is the same as a DEAD Hardisk. Anyways, as I read that sometimes this happens as a result of a hit, well, I wacked my HD as a last hope for it to recover its "memory" (as in the movies) and believe me or not, it worked! I don't know if this might help yours, but it saved mine! 
The way I did it was like this: I started the pc and when the HD started to run and I heard a couple of clicks, I hit it against the table while in vertical position (assuming that the arm of the HD might slightly move better that way) one time, and then when the spinning and the first click was heard agin I hit again. After that I heard the typical searching sound of a HD, and you can imagine I started to pray that what I heard wasn't my anxiety sound (if it has any). Now I am a firm believer in the old trick of whacking the old TV to get the vital signal back! 
Good luck to you too!

on May 20, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Zen wont work


it sounds like a possible back light problem. those are not something you can fix at home. if you are hearing music etc, mean definetly the back light is gone.
It's like a laptop computer, when the back light gone, you are still able to use the computer on an external monitor but not on the laptop lcd.

Aug 13, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I have a creative zen mp3 player.It won`t charge in my computer but the blue LED is on but the screen is black


i have the same problem i let it die completely, and then i plugged it in and then the screen was black nothing but the blue LED is on but it flashes...please help i just got this a couple of months ago!!!!!!

Sep 21, 2008 | Audio Players & Recorders

1 Answer

Creative ZEN 4GB


Hi, I had the same problem with my Zen V Plus. I held the volume + button in and connected the Zen to the computer using the USB cable and the Zen came back to life ! Try it - it might just work like it did for me.

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen 4 gb media player


I've had the same problem and stuck a paper clip in the little whole at the bottem that says reset. It's working just fine now.

May 19, 2008 | Creative Labs Zen Digital Media Player

3 Answers

ZEN V PLUS - BLANK SCREEN - BLUE LIGHTS ON WONT SWITCH OFF


plug into computer

press reset butten

make use of the warenty that came with it

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Screen background is red


that happened to me but i dont know if yours is doing the same thing as mine because mine had black lines so i took it back and got a new one

Jan 21, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

It's permanently frozen


Sounds like you have a bad hard drive and will need to get it replaced. You should take it to a technician, or if you feel confident enough, buy another hard drive and install it yourself.

Aug 30, 2007 | Creative Labs ZEN Vision:M Digital Media...

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