Question about Creative Labs Zen Digital Media Player

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Zen screen has black areas

I got my zen player about 4 months ago and needless to say haven't used it very much and it has been in the hard plastic case since i took it out of the box. However, a couple days ago I noticed that sections of the screen are totally blacked out as if the screen died in those sopts. Has anyone else had this problem and is there a way it can be fixed? It's no longer under warantee...

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The only way out of this spot is to fabricate a fake receipt from an online retailer. It has been done successfully in the past to get Zen's fixed for free.

Posted on Jul 20, 2008

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Blank Screen


in cases of water damage remove zen cover get a soft brush old toothbrush will do brush the circiuts well. now put cassing back on. If this fails then i think its time to buy a new one.

Sep 04, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen wont work


it sounds like a possible back light problem. those are not something you can fix at home. if you are hearing music etc, mean definetly the back light is gone.
It's like a laptop computer, when the back light gone, you are still able to use the computer on an external monitor but not on the laptop lcd.

Aug 13, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

I have a creative zen mp3 player.It won`t charge in my computer but the blue LED is on but the screen is black


i have the same problem i let it die completely, and then i plugged it in and then the screen was black nothing but the blue LED is on but it flashes...please help i just got this a couple of months ago!!!!!!

Sep 21, 2008 | MP3 & Digital Media Players

1 Answer

Creative ZEN 4GB


Hi, I had the same problem with my Zen V Plus. I held the volume + button in and connected the Zen to the computer using the USB cable and the Zen came back to life ! Try it - it might just work like it did for me.

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen 4 gb media player


I've had the same problem and stuck a paper clip in the little whole at the bottem that says reset. It's working just fine now.

May 19, 2008 | Creative Labs Zen Digital Media Player

3 Answers

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plug into computer

press reset butten

make use of the warenty that came with it

May 18, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Screen background is red


that happened to me but i dont know if yours is doing the same thing as mine because mine had black lines so i took it back and got a new one

Jan 21, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v wont charge


http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable

Jan 13, 2008 | Creative Labs Zen V MP3 Player

2 Answers

It's permanently frozen


Sounds like you have a bad hard drive and will need to get it replaced. You should take it to a technician, or if you feel confident enough, buy another hard drive and install it yourself.

Aug 30, 2007 | Creative Labs ZEN Vision:M Digital Media...

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