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Carriage jam for HP6210 - Televison & Video

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You have posted to the wrong group, but what you can try to do is to free the pulley system that the carriage rides on that is the problem.

Post to the proper group next time, you request will be answered by someone whos primary skill is in that area.

I hope this helps

Thank you,

Shuttle83

Posted on Jul 16, 2008

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I'm getting an error msg and can't print. It says please fix cartridge jam and hit enter. I can't find any jam. What do I do?


If there isn't a cartridge jam then it's probably a carriage jam:
However, I'm not too familiar with clearing a carriage jam. I just know that if your cartridges are not blocked then the carriage is likely at fault. You will need to Google this on how to fix a carriage jam.

Jan 24, 2011 | HP OfficeJet 6110 All-In-One InkJet...

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I just changed the (2) ink cartridges in my HP PCS 1610 All-in-One HP printer and now get an error message "CARRIAGE JAM - OPEN DOOR. CLEAR CARRIAGE JAM, AND THEN PRESS OK." I don't see any jam...


Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move.
Hope this helps!
nicam49

Jan 18, 2011 | HP PSC 1610v All-in-One Printer

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Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...


Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Jan 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

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Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

3 Answers

Hp6210 says "Paper Jam. Clear Jam and then Press OK". There is no paper stuck in it, nothing visible at all.


Open the rear clean out cover and check for a jam. Or the rear clean out cover could just be off like mine was. I was get out of paper message. So I found a the HP help manual that there was a rear clean out. I reached around back and found that i twas off, I popped it back on and it works just fine now.

May 27, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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How do a clear a carriage jam on a hp6210 printer


My HP6210 printer had the same problem. The carriage would make a lot of noise going back and forth and I got the carriage jam error message. Using a flashlight, I found an incredible amount of ink (mainly black ink) underneath the mechaism which clears the ink off the print cartridges. I throughly cleaned the internal components and it works again.

Mar 01, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Carriage jam


Usually when the printer displays a carriage jam error the carriage assembly is jamming along the carrige path.
There may be something in the carriage path or the carriage shaft may need lubricating.
Check the area where the carriage is has stoped. There might be an obstruction visible.

Jan 04, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

My printer is a hp6210 and the error I am getting is carriage jam, open door clear carriage and press ok


The carriage is what holds the ink cartridges. If you open that and make sure that there is nothing that is blocking the carriage from moving. If there is remove it. If the machine is powered off you should be able to slide the carriage by hand back and forth along the metal shaft that it rides on. If it feels like it is sticking you can wipe the shaft off with a clean lint free cloth. DO NOT add and oil to the shaft. Power the machine back on and it should work. If it still errors out you will probably have to bring it to a repair place.
Hope this helps

Dec 04, 2008 | HP Office Equipment & Supplies

1 Answer

HP6210 Print Assembly


That wire controls your print carriage. It probably would cost more to get it fixed than to get a new one. You might be able to find one that uses the same cartridges.

Jul 13, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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