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Re: code 37 -
To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.
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I also have a Toshiba AW-9790S, and encountered similar problem. The E2-3 would occur sporadically and halt the washing programme. E2-3 error occurs when the washing machine detects that the lid is not properly seated and locked during the rinse or spin cycles. I took mine apart and resolved my problem by cleaning the contacts for the switches. There are 2 contact switches at the lower right side; 1 for sensing the lid is closed and 1 for sensing that the lid lock is engaged. Both the switches were slightly oxidized which prevented current flow and the sensors from working properly.
CODE U11 The washing machine cannot drain. Check that filter is not blocked or obstructed. Check drain hose is clear of any blockage or obstruction. Check wiring to drain pump (Done only by a Service Technician.) Check drain pump is not defective (Done only by a Service Technician.) Check level sensor or switch (Done only by a Service Technician.) Check wiring to level sensor (Done only by a Service Technician.)
Many Panasonic washing machines seem to have a problem spinning with heavy loads; they become unbalanced and give a U13 "load out of balance" code. Most other brand machines can spin the same "heavy" load with no problem.
You may have overloaded your washer. Some washers have a safety trip feature that activates when the motor is overloaded. Try unplugging the washer and removing the clothes. Once you have done this, go ahead and start the washer again. If you that doesn't work, you made need to check if you have blown an internal fuse or call a qualified technician. I hope this helps. Good luck.
Is the machine a FAV6800A or FAV9800A?Do you take the “Sd” error code for high level of suds?If we are talking about a FAV6800A or FAV99800A and the series is 12 or more you have a 2 level sensing pressure switch.This will give you about 3.5” for mid fill and 7” for high fill.I have only seen the Bulky wash cycle fill to High level fill. Are you using HE detergent and the amounts called for in Use & Care section of the FAV6800A/FAV9800A Service Manual ? If you have a series 10 thru 12 FAV6800A you will have 3 Level pressures switch sensing.Disregard the Low Fill setting IMOP it doesn’t put enough water in the machine for adequate wash.I believe that is why Maytag did away with it and went to 2 level sensing pressure switch in later series…………Rich
We are talking about FAV6800A or FAV9800A TL correct? If so you need these links the Service Manual and parts look up; here is the Service Manual for reference. Sears Parts Direct for reference. If your machine completes the wash cycle with no error code such as ND (No Drain) and there is no visible water in the bottom of the wash basket when you remove your wash load then I would do this test. Take the next wet wash load that is dripping wet and lets do a Quick Spin Test in Service Mode.During this test test the FAV6800A LED display model will step thru the RPM (revolutions per minute) or goal is to ensure the machine will spin the wash basket up through all Spin Cycle RPM ranges.Any RPM range above 99RPM’s will be shown with a (.) dot after the two numbers displayed i.e. 350RPM will show as 35. 550RPM will shoe 55. And so on. I’m and owner of the FAV6800A and I’m not sure what the LCD display of the FAV9800A will display. Enter into Service Mode; Page 14 of the Service Manual; below I have cut and paste the instructions.
Enter / Exit Service Mode To enter Service Mode press the Enviro Plus and Spin Only keys (simultaneously) for three seconds or until the control beeps. Now go to page 14 and enter this front panel key pad press to start a Quick Spin Test and see if the machine with that wet clothes load will spin the wash basket to 850RPM. Quick Spin Test While in Service Mode, press the Hand Wash key to start a Quick Spin Test. Quick Spin test steps are as follows: 1) Lock the lid. 2) Spin to index speed 90 rpm and hold for 60 seconds. Pump drains machine. 3) Spin to index speed 150 rpm and hold for 6 seconds. 4) Spin to index speed 350 rpm and hold for 6 seconds. 5) Spin to index speed 550 rpm and hold for 6 seconds. 6) Spin to index speed 700 rpm and hold for 6 seconds. 7) Spin to index speed 850 rpm and hold for 6 seconds. Pump out. 8) Coast down to 0 rpm chimes 3 times. Hit the Off button to get out of service mode. If the machine spins the wash basket to 850 RPM then we need to start looking further.What are your results? You can check the flow rate of the drain system by again entering Service Mode and turn the Drain Pump on in service mode.I would (hand fill) place 5 gallons of water in the machine and turn on the drain pump see page 16 for Board Output Test. Enter Service Mode and press the Delicates key.You are now in Board Output Test now press the Presoak key and the Drain Pump will turn on.If your machine pumps out the 5 gallons of water in 60 seconds or less I would say your Sump Cap, drain line connection from Sump Cap to input to the Drain Pump, Drain Pump and discharge line are all working as designed.If the Machine takes greater then 60 seconds to dump the water then you need to start troubleshooting for a drain line restriction or Drain Pump issue…...Rich
1st, unplug the washer from receptacle. Wait one minute and replug. This will (in many cases) reset the logic board because of some fault it sensed while the machine was running. Now try the machine to see if it operates normally. If still not working, look in your instruction manual to see if there is a section that shows problem (fault) code letters. Some manuals show this info and some do not. If you see a trouble shooting section, it ma y have this info. See what fault code letters match waht flashes on the machine.
Most codes are for imbalanced load while spinning, water inlet valve interuption, overload of machine (too much clothes), power interuption (temporary loss of power while operating, overfill of water level (again usually do to too much clothes or too much detergent suds), a backup of discharge water. If disconnecting power & reconnecting does not reset the machine, check each of the possible problems mentioned. If still no results, you need a service tech visit. Good luck. Macgivor
H2O is the symbol for WATER and probably indicates a WATER related fault on your machine. A pressure switch is the normal way the machines 'sense' when the level is sufficient. Overfilling suggests a faulty switch, which will need to be replaced by a technician. Also, ensure that the machine drains as it should, if not, the pump filter may be blocked.