It was working fine this morning untill my husband tryed to put in a 1 gig card with eastern europe maps on. that didnt work then when i put original card in just getting red cross through memorycard please hlp im going to be driving through europe to bulgaria in a week and need it . thank you jane66
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If formatting does not work then most likely the memory card id faulty. Memory cards such as SD and USB memory sticks do not last forever. they do fail eventually after many writes and file file deletes or damaged by not using Safely Remove Hardware on the computer.
You haven't stated which exact maps you have installed nor which countries were missing.
However, European mapping does not cover the whole of Europe; for example if you have a version with UK and European maps it's normally Western Europe with just a few Eastern European countries but you can buy additional maps if required.
Please click here for the relevant Garmin page for current European maps specific to your model.
Copy the new maps onto the SD card be sure that the card has enough space on it. ( you might need a SD Card reader ) copy the old maps onto your PC before deleting the SD card, copy all the data into the root folder of your sat nav. hope this helps
I saved the map on to my computer from the tom tom in Tom Tom Home and installed it on to a new SD card and now it working perfectly. I bought a 2mb SD card for £6.70 put it into a card reader and connected to computer and installed map and it gave me the instructions to put into device (Tom Tom) and switch on to connect then off and back into card reader to finish. Then I disconnected device which is important to do by the way put the new Sd card into Tom Tom and it is workink perfectly. I hope this help others who have problems.
What is happening is your map updates are being copied onto your memory card without overwriting the old maps hence you are running out of memory.
In the tomtom home browser you should be able to delete your old map before installing the new one. Make sure you have a back up of the map card before you try this though so you can reinstall if something goes wrong.
Also have you replaced the voice prompts on your tomtom? The voice files take up a lot of memory so if you have put new ones one without removing the old ones you will be wasting memory.
There is one window in TThome that lists eveything installed on yuor card so have a good look at this and see what you can get rid of.