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The passkey for the H500, as well as for the vast majority of bluetooth headsets, is hardcoded to '0000' (four zeros).
You just have to pair your bluetooth headset once. All subsequent connections between the headset and phone should be done automatically, provided that both the headset and the phone's bluetooth stack are turned on.
Please, let me know if you need further informations.
I have a Sprint Blackberry 8830 and a Motorola H500 headset which I no longer have the instructions for. My Blackberry wouldn't find the device. Through trial and error I found that, to pair the headset with the Blackberry, I had to press and hold the call button until it was solid blue, then the Blackberry found it. The passcode is 0000 for this one.
try pass key 0000 i bought mine used had same problem pairing with my blackberry 7100i, the help web site gave me this default pass key and it works. but i have NO manual, so all i know how to do is answer and hang up.
Usually they're 0000. You may have to hold down the answer button as you turn it on, or hold it down for 10 seconds to put the device into pairing mode. Check the manufacturer's manual for more specifics.
It might already have been figured out but if you hold the answer button on the headset down until the light stays on steady, it is in pairing mode. You can then go to bluetooth setup on the Curve and it will find the headset.