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Norton is blocking my outgoing e-mails - PC Desktops

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Is it norton 360 if so remove and download avg 8 free version

Posted on Jul 16, 2008

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OUTLOOK ERROR 550 5.7.1 Your email contained wrongly placed script tags. Please correct this (try setting your mail program to use plain text) and resend your message. PLZ REPLAY FAST


If you are receiving an error when sending email using Outlook:

"The message could not be sent because one of the recipients was rejected by the server. Server Response: '550 not local host, not a gateway', Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79"


Open your Outlook settings (Tools > Accounts)
Go to View/Change email account for the email account you are having problems with.
Check that the SMTP Server is set to yourdomain.com
Go into the "More settings", "Outgoing Server" tab and make sure that the option "My server requires authentication" for the Outgoing server is checked ON.


Save and close all windows.

Try again.

If the problem continues then the problem is that your Internet Service Provider is blocking the mail server. ISPs do this to prevent spam on their network. When this happens you will need to use the mail server that they provide you instead of your own. The mail server is generally smtp.yourISPname.com, however, it could be different so please contact your ISP to get the details.

If you do not want to use your ISPs server for SMTP, and the ISP is blocking port 25, you can switch the port to 587 for your outgoing mail and use mail.yourdomain,com for the SMTP server name.

Mar 01, 2011 | PC Desktops

1 Answer

Free, Outlook Express sending solution?


Outlook Express, as well as other LOCAL CLIENTS may by blocked by your ISP. Spam is the issue, and to combat, most ISPs require mail to be sent through THEIR server. So, contact your ISP and ask them what the outgoing mail server should be and update your Outlook to that server.

Sep 29, 2010 | HP Pavilion a1610n PC Desktop

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Cannot get or send mail. error ox8oocccod


Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like news.com or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be
pop3.vcn.com unless your email address doesn't end with @vcn.com, in which
case put in whatever your address ends with instead of vcn.com (for example,
if your address is person@wavecom.net, enter in pop3.wavecom.net ). The
outgoing mail server should be smtp.vcn.com or substitute whatever your
email address ends with for vcn.com.

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a
problem):

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.



Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Aug 30, 2009 | Sony VAIO JS Series Desktop Computer...

1 Answer

My computer refuses to change a message in Outbox to Send, leaving me with a queue ofunsent messages. I can receive incoming clls, but not send any out returner@ntl world.com


Make sure your SMTP (outgoing) server is set properly.
Are you on your own connection - or using a retail WiFi one?

Normally most WiFi servers reject outgoing mail.
You can GET mail - just not send any.
SMTP is blocked.
Pop3 (incoming) is allowed.

To check that the SMTP is set properly -

Open O/E, and navigate to the following screen....

Tools > Accounts > (Highlight the eMail account you are trying to send from).

Then click Properties

Click SERVERS tab.

It should say...
Outgoing Mail (SMTP): __________________________

In the blank it should say something like: SMTP.ntworld.com
(check with your service provider for the correct SMTP setting)

Thanks for using FixYa - if you need further clarification on your question - please use the "continue with this user" option so we are connected in the future.

Thank You!! :D

Apr 21, 2009 | PC Desktops

1 Answer

THIS IS GARY BOUSSIE I PAID $9,00 TO HAVE MY PROBLEM FIXED DAY BEFORE YESTERDAY. OUTLOOK EXPRESS WOULD NOT SEND, SOLUTION WAS TO CHANGE PORT NUMBER AND IT WORKED. BUT- AT THE SAME TIME,FOR SOME REASON I...


Are both your pop.mail server , and smtp.mail server settings configured in Outlook?

Are you blocking port 25?

tools > accounts > properties > servers tab > check to see if outgoing mail server "my server requires authentication" is checked. And under advanced tab, outgoing smtp is set at 25.

If you need to use SSL or Secure Auth. make sure your not blocking port 465.

With the mail servers correct, and the ports open, you should be O.K. also, I am not sure what ISP you have, but you should check their support section of their site for setting up POP mail, this will give you the correct mail server locations.

Sorry about the frustration, let us know about any bumps.

Apr 16, 2009 | PC Desktops

1 Answer

Can not send email from outlook 2003. send: smtp.att.yahoo.com ssl 465


Firstly you need to enable the POP3 settings in yahoo by going to the Options>Mail options>POP & Forwarding.
After that you need  Incoming Mail (POP3, IMAP, or HTTP) : pop.mail.yahoo.com

Outgoing Mail : smtp.mail.yahoo.com

In Advanced Tab Outgoing mail Server (SMTP) : 465 (SSL)
Incoming mail (POP3) : 110 (SSL) OR  995 (SSL)

Jan 02, 2009 | PC Desktops

1 Answer

Using thunderbird mail program on lap top. can receive e-mail, but can not send e-mail on any public wi-fi connection. error message says can not connect to mail server on port 25.


most isp blocks port 25 for sending out mail that's the reason you cant send out mail, ask you wifi(ISP) smtp settings and you need to set it on your smtp server so you can send out mail using thier smtp as outgoing server.

OR ask you email provider about your webmail address and manually send out mail using the web interface of your email hosting.

btw have you try to change you smtp port to 587 sometimes it work.

Nov 12, 2008 | PC Desktops

1 Answer

What is the outgoing mail server name for Bellsouth email.


Hi Kresselt,

BellSouth incoming mail server: mail.bellsouth.net
BellSouth outgoing mail server: mail.bellsouth.net



Also you can find more icoming and outgoing mail server address at this link:

http://www.realifewebdesigns.com/web-resources/pop3-smtp.html

Sep 11, 2008 | PC Desktops

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