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My fridge is about a year old and has the freezer on the bottom lately it seems Ice is building up under the basket and eventually I get water on the floor. If I clean the ice out it builds back up in about two weeks please help

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Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • or
the water is coming from the freezer when is defrosts. the drain line is in the back wall of the freezer and may be clogged up with ice. clean out the freezer and pour some hot water in the very back of the freezer, this will hopefully unclog the drain. if not, then you have to take the back wall out of the freezer to get directly to the drain line. there should just be a couple screws holding it; it is just an aluminum or plastic panel.
 
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 
Mike  

Posted on Jul 16, 2008

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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If everything else on the refrigerator seems fine (freezing and refrigerating are fine), then you probably have a problem with the drain hose under the evaporator coil. On frost free freezers, there is a heater that comes on periodically to melt off all the frost on the evaporator coil, and that defrosted frost (water) goes out a drain hose and collects in a pan at the back of the unit where it can evaporate.

Either the drain is clogged with ice inside the freezer, (in which case you might notice ice building up on the bottom of the freezer, or perhaps water collecting on the bottom of the refrigerator if your freezer is on top) OR there is something wrong with the pan at the back of the refrigerator, like a crack, or it somehow got tilted so that the water pours out. It is located behind the panel on the back.

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