New ipad, bigpond telstra wifi at home - will not let me login Argh! any assistance appreciated!

Step 1: First, Bigpond users need to sign in their Bigpond email account. If login can not completed, Click the "I forgot my password" page.
Step 2: After completed above steps, Bigpond users need to choose bigpond account recovery option.
Select the suitable option which one can fix users problem. (Other option is preferred)
Step 3: Bigpond email password recovery process now begins, Now Bigpond users will be landed to a page with a CAPTCHA form.(To Verify its Human or Not)
Recover Telstra Bigpond email account when Bigpond email backed up with a mobile phone number or a recovery or alternative email address
Step 4 - Choose Recovery Option (By recovery phone number or alternate email address)
Step 5 - Enter Bigpond account recovery email address or phone number which one mentioned in Telstra bigpond email account.
Step 6 - Now Bigpond user will get a "Verification Code", Click Submit
Step 7 - By entering the verification code that will taken Bigpond users to Next page, where Bigpond users can easily access their account by changing Bigpond email password.
Step 7 - Once Telstra Bigpond users change their account password then Bigpond users account recovery will be be complete, Now Telstra Bigpond users can access their account.

For more informaion:-
Call Bigpond email support toll-free number 1-800-980-183 Australia and find instant help to reset bigpond email password. Bigpond Email Support Call 1 800 980 183 Bigpond Support Number

contact telstra on line help section and say that you wish to connect to adapt your big pond account to T-mail
they will put you onto a technician that will help you do it
another way-- if you know how-- is to open up the e-mail page and in the top tool bar click onto the accounts tab
click on properties icon and that will open up a box with headings
general
servers
security
advanced
IMAP
click on servers
incoming server is IMAP( probably will be pop3 )so change it
incoming mail(IMAP) is-- imap.telstra.com ( mail .bigpond.com so change )
outgoing mail (SMPT) is smpt.telstra.com ( mail.bigpond.com so change )
incoming user name will be your username@bigpond,com
the password will be the password that telstra gave you when opening the bigpond account ( If you haven't written it down then you will have to call telstra to get a new password -- you cannot make it up as it has to come from telstra --
click remember password
click on log on using clear text authentication
outgoing server tick server requires authentication
click apply
next step --click on the advanced tab
outgoing mail (SMPT) make it 465
tick server requires secure connection
incoming mail (IMAP) make it 993
again tick requires secure connection
for server time outs I have mine set in the middle
click apply
go back to the e-mail page and wait for the settings to be recorded in telstra servers
you will most likely get a new inbox heading --T-mail with your user name
what has happened here is that you are rerouting bigpond servers through telstra servers

if that doesnt work then it is back to calling telstra help -technicians to talk you through it all
happy tearing hair out day but you could be lucky and get it first try

Go to the website (http://media.telstra.com.au/home.html) and press the "ACCOUNT Log on now" button. If you cannot logon, press the forgot password link.

I hope this helps.

https://www.my.telstra.com.au/myaccount/home


register and then log in

My email account is with Telstra Australia I would Google login Telstra. from the drop downs , Find login Telstra ,clicking on that brings to Telstra site . email address. ***-*** @bigpond.com
Pass Word forgot pass word. So Google your provider,enter your email address then click on forgot pass word. your provider will then explain to you how to get a new pass word.

That will depend what browser you are using.

In Internet Explorer you follow these steps
To make bigpond your homepage on an Internet Explorer, follow these steps:1. Open the Internet Explorer.2. Look for the 'Tools' button on the upper left or right hand side of the window and then click it.3. From the drop-down click Properties.4. On the screen, look for the section that say Homepage.5. Under that section, there'll be a white where you can type web address or website, go to that box and make sure there's nothing written in it.6. Type the web address or website for 'bigpond' (it may be bigpond.com, bigpond.net which you can verify with bigpond themselves or if you know it go ahead and type it).7. Click Ok.8. Re-open your Internet Explorer and 'bigpond' website should the first thing you there.*NOTE: If a pop-up from AVG asks you if you're really changing the website or web address, just say 'Yes' or 'Allow' to it.

By the way Bigpond webpage is now replace by Telstra Media. So you need to check which one you want to make a home page.
See BigPond homepage has changed

Is Bigpond an application on the hard drive? If so, you'll have to install it on the new computer.

If Bigpond is a web based email service, try here:
http://www.telstra.com.au/help/contact-us/online-help/index.htm

U r unlock code is :3320707143

Telstra is an Australian telecommunications company that offers email and Webmail services through its BigPond brand.
Webmail is a convenient way of accessing email from anywhere in the world over the Internet. You can access your Webmail account on any computer.
Telstra has experienced some issues with its BigPond email service that also has impacted its Webmail users.
Users have lost access to their email accounts and have been shut out of them.
Telstra Webmail users experienced some of these issues in September 2010.
Email Delays

Users of BigPond experienced delays in receiving and sending email during a few days of service disruption in September 2010.
Telstra told customers that the emails were being held on their server and would be distributed once the service was restored. According to Telstra, the problem impacted BigPond users across Australia.

Locked Accounts
During the service disruption, Telstra also locked out some BigPond users from their accounts. These users were not able to log in to their accounts.
According to the telecommunications company, they had to lock the email accounts in order to facilitate repair work.

Telstra Response
Telstra reacted to consumer concerns about these issues by providing regular updates about the status of the repairs.
One such Telstra status update, according to an iTnews report, said, "We are currently having problems with BigPond mail.
This is affecting customers nationally.
Customers may experience delays in receiving mail or accessing their accounts.
Technicians are treating this issue as a priority and are working on the problem."
Telstra stated that these problems came about as a result of a server outage.
According to user comments at TechWorld and iTnews, some users still did not see their problems resolved even after the company officially declared that it had taken care of the issue.


http://telstra.com/tcoma/webmail/

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