Question about Wacom Bamboo Fun 5.8" x 3.7" USB Tablet with Cordless Pen and Mouse - Black
I have only had my Bamboo Fun for a few weeks, and only used it twice. I recently went to use my tablet and it wouldn't recognize my pen tip or the buttons on the pen. The weird thing is that my eraser works just fine and so do all the buttons on the tablet. I hope someone has the answers! Thanks =)
I had the same problem and called Wacom Customer Care at 360-896-9833... I was informed that the pen was defective/ broken and needs to be replaced. This can be caused by being dropped and such. I was told that i should keep the pen on the stand or a eyeglasses case when not in use.
If your tablet is under a year old, warranty will cover the cost of the pen with proof of purchase. Other than that, you will need to purchase a new pen (about $29.99 from Wacom & online).
Unfortunate, but great to know.
Posted on May 19, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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