Question about Creative Labs Zen MicroPhoto MP3 Player

1 Answer

No Firmware and Missing Memory

Well, I recently came across a Creative Zen Micro Photo (8gb) and it was working fine for the first few days (I got it second-hand from a friend of mine). Then, when I tried to boot it up, it brought me to a frozen music menu as if it were trying to play a song. I browsed here for a bit and found how to enter recovery mode and from there I performed (in this order):

  1. Reload Firmware
  2. Clean Up
  3. Format All
Now, when I attach it to my computer, it shows up but there is no Firmware on it and it says that my memory is only 20mb. How do I fix this?

Posted by on

  • tonewsp Aug 28, 2008

    my zen is stuck in recovery mode

  • Gabriella_E Sep 13, 2008

    I have the same problem & when trying to download firmware from Creative.com the Player is not detected. Please help me to get the compleate firmware for the player.

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  • 65 Answers

You will need to load the firmware. Click here and download the firmware to your PC, then connect your Zen via USB to your PC and open the firmware, and click "Upgrade."

For detailed instructions on how to troubleshoot your Zen, click here

Posted on Aug 20, 2008

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To Fix any problems with broken firmware form attempted “playsforsure”
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go to zen micro page in creative.
on the left there is a link to downloads. depending on which countries website you are on you will either be asked to search or be shown the all downloads page

if you are too lazy, just click this link
http://support.creative.com/downloads/welcome.aspx?nDriverType=4&nOS=10&nLanguageLocale=1033#Firmware

if that doesn't work, try myZEN checker that is avaliable on mycreative fan site.com forum.... automated checker and also fixes.
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remove the usb adaptor and remove the battery from the back.
and then put the battery back in and try it
or

http://forums.afterdawn.com/thread_view.cfm/307045

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Try recovery tools at creative:
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