Well, I recently came across a Creative Zen Micro Photo (8gb) and it was working fine for the first few days (I got it second-hand from a friend of mine). Then, when I tried to boot it up, it brought me to a frozen music menu as if it were trying to play a song. I browsed here for a bit and found how to enter recovery mode and from there I performed (in this order):
Now, when I attach it to my computer, it shows up but there is no Firmware on it and it says that my memory is only 20mb. How do I fix this?
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To Fix any problems with broken firmware form attempted “playsforsure” firmware updates etc where your pc finds it as a 20mb drive and it sits in recovery mode and does bugger all:
1. Uninstall all creative software & drivers 2. Uninstall Media Player 11 and Media Player 11 runtime (will require a reboot for each thing). This is done by going to add/remove programs and uninstalling (this will put your pc back to wmp10). 3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD). 4, Plug Zen in. 5, Make sure you have the firmware update ready, run it but don’t click the language bit yet), leave the mouse hovering over your language selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative’s site, go to SUPPORT and then DOWNLOADS). 6. On the Zen- select “reload OS” (on ZMP I believe it is Erase or Reload Firmware, something like that, don’t have it in front of me). 7. As soon as it flashes up “reload new firmware now via USB” click the language button 8. Now the pc should find it and allow you to re-load the firmware. (it may take a few attempts) 9. Once complete, click close and restart the pc. Everything should now be fine. 10. Once all is working, you can re-install WMP11 and it will work fine.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.