Question about Brother IntelliFAX 2800 Laser Fax

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WHITE STREAK (NO TONER APPLIED) ON LEFT SIDE OF INCOMING FAXES

CAN YOU SUGGEST A SOLUTION FOR THE ABOVE? WE HAVE PURCHASED A NEW DRUM AND INSTALLED IT AND REPLACED THE TONER CARTRIDGE - STILL HAVE PROBLEM...

KIMMOORE500@YAHOO.COM

THANKS SO MUCH!

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  • stubbe Jan 08, 2009

    I have cleaned the glass bar, and it does not take off the white streak on the left side of the "incoming" faxes.

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  • Brother Master
  • 1,349 Answers

You did not specify if sending or RX
open the part where you insert the papers to fax out (this is also in the troubleshooting of hte manual) look at the strip of glass is there anything on it?
Open the machine, remove toner and look at the strip on bottom of machine clean.

http://safemanuals.com/index_google.php?cx=partner-pub-1682016597802119%3Axo3rw7s1srj&cof=FORID%3A10&q=brother+2800+manual#0

Posted on Jul 18, 2008

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