Question about Brother Multi-Function Center MFC-3360c All-In-One InkJet Printer

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The fax is not sending the fax, but the line us calling.

Need help lost manual

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  • Anonymous Aug 20, 2008

    I can send a fax having trouble receiving a fax

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  • Brother Master
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Posted on Aug 07, 2008

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Lost my manual and don't know how to send a fax. Not sure which tray the document goes in. Can you help?


Directly from HP's manual on this printer:

Send a basic fax

You can easily send a single- or multiple-page black-and-white fax by using the

control panel, as described here. If you want to send a color or photo fax, see the

onscreen HP Image Zone Help.

Note If you need printed confirmation that your faxes were successfully sent,

enable fax confirmation before sending any faxes. For more information, see

Print fax confirmation reports.

Tip You can also send a fax manually from a phone or by using monitor

dialing. These features allow you to control the pace of your dialing. They are

also useful when you want to use a calling card to charge the call and you

need to respond to tone prompts while dialing. For more information, see Send

a fax manually from a phone or Send a fax using monitor dialing.

1. Load your originals, with the print side up, into the document feeder tray. If you

are sending a single-page fax, such as a photograph, you can also load your

original on the glass.

Note If you are sending a multiple-page fax, you must load the originals

in the document feeder tray. You cannot fax a multiple-page document

from the glass.

2. Press Fax.

 

For more assistance with this printer, you can go to http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=441125& and download the owner's manual. It is in PDF form, so you will need adobe reeader which you can get for FREE at http://www.adobe.com

 

Rose Marotta

PC ICU

Danville, Va 24541

For all your computer repair needs.

Jul 11, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Brother Intellifax 4100 unable to send fax but can receive


Is the fax sensing the paper you put in to send out? Check the little black levers that poke into the document area. They should move freely when you touch them gently with a finger, and return quickly when you take your finger off. If it can't sense the paper it won't try to send a fax. If, when the paper is inserted, the display changes from whatever it said to anything else, the paper is being sensed.
Let's try dialing manually. Just left of the 1 key is a button labeled "Hook." Pressing that will take the telephone line "off-hook," like picking up the receiver of a phone. You should hear a dial tone -- if not, try adjusting the speaker volume with the buttons just right of the numbers. Once you get a dial tone, dial a number, whether it's another fax, or your own cell phone. As far as the phone company is concerned, your fax is just a phone, calling another phone. If you can make a call, and the phone at the other end rings, we're closing in on the problem. If you can dial another fax machine manually, you can still turn this into a fax call, assuming there's paper ready to fax. After the distant fax answers, touch the Start button, and your fax should take over. If you can't dial manually, try unplugging your fax from the phone line, and replacing it with a regular phone. Can you make calls with it? If not, the fax is no longer a suspect - you have a phone line problem.
Are you at a business where you need to dial 9 to get an outside line? It's easy to forget that detail when you're using a fax, but it has to dial out just like any other phone on the system.
If you can't get a dial tone at all with the fax, but it works with the phone alone, the main board in the fax is probably bad. If you can dial manually, using the Hook switch, but the same number doesn't work when you dial xxx-xxxx-Start, that sounds like a main board problem, too.

May 05, 2009 | Brother IntelliFax-4100e Fax

1 Answer

We can send faxes but we can not receive faxes. The fax machine that sends the fax tell it that our line is busy. Is that a machine problem or a phone line problem?


Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.

Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
Manual
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
Fax
For use with a dedicated fax line.
Every call is answered as a fax.
Fax/Tel
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
TAD
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.

Apr 20, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

I would like to know how to send faxes and recieve faxes, I have


Here is a link to the manual http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_IntelliFax_1820C_MFC_3220C_EN_282.PDF here is a quick set up guide for the unit as well http://www.brother-usa.com/ModelDocuments/Consumer/Quick%20Setup%20Guide/QSG_MFC_3220C_EN_374.PDF.

To find out your fax number you would need to contact the phone companyor plug a regular phone into the line and call someone who has caller id and that will give you the number too. Hope this helped

Apr 17, 2009 | Brother MFC 3220C All-In-One InkJet...

1 Answer

Fax machine sending but not receiving --help me!!


Check the settings and see if it went into "memory" mode. They may call it somthing else in the menu so check the manual if you have it.

Mar 23, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

I have a canon fax L250 i can send a fax but i can not receive a fax please help


Call this number (12723 12) from your fax line to ensure the fax number you are calling is the correct number. The service will repeat the number of the line you are on back to you.
Does a normal handset ring when plugged onto the fax line and called?
Is the fax machine in manual or auto-receive mode?

Mar 02, 2009 | Canon FAX-L250

1 Answer

"no answer"


Call the number from a regular phone line and listen for fax tones. No fax tones....it's not a fax machine, or the recipient has their fax machine set to MANUAL RECEIVE.

Jan 22, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Our office has an Intellifax 775 and need to send something international ... Can we do this? If so ... HOW.


All you need to do is manually dial the telephone number from the fax machine, the same as you would place any international call (011+country code+phone number).This is covered in the manual under "Manual Transmission." You can download a copy here if you've lost yours:

http://www.brother-usa.com/manuals/default.aspx?ProductID=PPF775&ProductGroupID=2&WT.cg_n=Support&WT.cg_s=Manuals

If for some reason the phone lines in your office have toll restriction and you can't place an international call, you'll need to take that up with your service provider and whoever in your office is responsible for the phones.


Dec 18, 2008 | Office Equipment & Supplies

2 Answers

My Lexmark X4270 will send out faxes but when someone sends me a fax it rings once and no face comes through. I have been trying to figure this out for weeks. Please help. I need it for my buisness and I...


95 percent of the time that is a phone line issue.
If there is more than one item on that line, it can be an issue.
I will throw out everything since I am not there.
A DSL or digital phone line can cause that problem. The majority of fax machines still require an analogue phone line.
Make sure that Junk Fax is off, secure fax is off, and that the ECM mode is ON. ECM is error correction mode.
Also be sure manual receive is not turned on.
I strongly suspect a phone line issue. I will explaine.
There are 3 phone line conditions that have to be correct for a fax machine to pick up. 1 is the phone line voltage, 2 is the phone line current, 3 is what is called decibel loss.
The reason you can send and call out on the line is that you manually turn "on" the phone line when you pick up the phone or when you select send on a fax, it is manually switching a relay to connect to the phone line.
When you are receiving you need the correct signal level to activate the fax. Think of how it is when your TV/VCR remote has weak batteries. You press the button and sometimes it works most of the time it doesn't. The volatge on the battery will still read 1.5 volts, but you dont have enough current draw or wattage to get the proper signal to change channels or turn the sound up and down. Same concept. But when you walk up to the TV/VCD you push the buttons it works fine. Very same concept.

Mar 14, 2008 | Lexmark X4270 All-in-One Multifunction...

1 Answer

Vonage vs Brither 4100


Have you called your own fax line and just listened to the fax hand shake? might sound simple but I have called fax lines before and it just rang, or it was busy or static, if your not getting a clear fax hand shake, then it is the phone line, if there is no answer you may have turned your fax to manual receive mode, If you don't know how it should sound call a friends business fax line and listen to it. I have actually gone out to businesses that reported send or receive problems just to call the line and listen to a disconnect message, that would make it difficult to fax.

Jan 13, 2008 | Brother IntelliFax-4100e Fax

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