When I recieve a fax i get up to 10 blank sheets with one fax. The paper is all the same size and the tray is not overloaded. Also, When trying to fax from memory I get a messagfe that states the memory is full after 3 pages.
Your fax machine probably has what is known as a "separation pad". This is a part near the rubber roller thst starts the blank paper on its way through the machine. It is supposed to let only one sheet through at a time but when it's surface wears, it doesn't function properly. A service technician is needed to replace the part.
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Sounds like the separation pads in the paper tray are worn out. You can contact Brother and purchase the parts from them. It should be less than $10. as long as the paper is being pulled from the tray it sounds like the rollers are okay.
The fax machine is trying to print fax recieved copies on the bypass feeder.
Check up the setup menu on the control console.
Fine fax recieve.
You should find a selection for fax recieved in which paper tray.
Check this area, any that have the bypass feeder, de-select it.
Make selections for 8 1/2 x 11 paper in tray one.
The machine will only switch to tray 2 IF BOTH TRAYS are set to the same paper size "OR" if the paper sizes are different, the machine will switch to the lower (14") tray when it recieves a document which is 14" long.
You may have the same paper in both trays.... but do you have them both programmed for the same size??? When you select the top and then the bottom tray are they saying they are the same size.????
There should not be a problem with TX on LGL paper. If you want to configure the machine to recieve LGL on a regular basis: Press "MENU" 1-3. Then use the up/down arrows to select LGL. "MENU", "EXIT". That should do it. Good luck!