Question about IBM TravelStar 40GN 40 GB Hard Drive
I have had the ibm Travel star usb 2.0 for around 12 months and it has worked well. When I plug the hard drive into my pc now it dose not connect, the light stays green. I have tryed it on other pcs and different usb ports but still nothing. Can you help as I have over 4000 photos on it.
I assume you can't see it in Windows? When you connect it can you hear the drive spin up? If not then there is a hardware problem - motor failure, jammed platter. If you hear it clicking or clunking then it is likely to be a stuck head or actuator. If so sometimes you can give the drive a sharp **** to and fro to try and spin the platter - don't do to long though. If this doesn't work then you would need the data removed by a data retrieval company.
If the drive does spin freely you may be able to fix by doing in order:
running check disk (properties of drive then tools)
using a data recovery program of which there are a few
using commercial data retrieval company.
Hope this helps
Posted on Jul 30, 2008
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