Question about Genius ColorPage Vivid Pro Flatbed Scanner

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GENIUS COVERPAGE-HR8 Scanner

I cannot use my existing scanner to my new vista home premium laptop.
Please advice me thanks.

Joseph

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  • gtercoss Jul 25, 2008

    windows xp instalado en mi pc no reconoce al instalador scanner color pagehr6

  • Anonymous Dec 06, 2008

    scanner: cp hr8... baje los driveres de la pag. de genius pero no hay caso me dice que hay un problema con twain en los directorios de windows????

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Deseo instalar un scaner color page-vivid III v2 en windows XP, se puede? como?

Posted on Aug 17, 2009

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Http://www.geniusnet.com.tw/geniusOnline/portlets/supportArea/drivers/showItem.do?productId=33052&os=Windows Vista

Here is the link for the Vista driver you need to install to get your scanner to work with your vista laptop. Hope this gets you up and running. Please remember to rate me a FixYa when this works.

Thanks,
George

Posted on Jul 17, 2008

  • George Kohler
    George Kohler Jul 23, 2008


    Please log in and rate this comment fixya if it helped you resolve your problem. If it did not send me an E-mail with

    your phone number to geokohler@gmail.com And I will help you fix your problem. Do not rate the problem until We

    have it fixed.

    Thank you,

    George

    Ps. This is totally free or charge to you. I even pay for the call.

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Posted on Jan 02, 2017

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1 Answer

Got a HR8 Genius scanner working with win7-64 until upgraded my system to win8 - 64bit and stop working. Tried the compatibility mode and nothing... any solutions?


How to Install Scanner ColorPage HR8 Geniuns 64-bit Windows 8.1
First:
Getting Driver Genius for Windows Vista
http://download.geniusnet.com/2007/Scanner/HR8_V.zip
Microsoft reports no drivers from the manufacturer, to try luck with the driver of windows Vista, but does not explain how to make it work.
http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/drivers-for-genius-colorpage-hr8-scanner/3026b412-09db-48de-8665-6d1dda37b11d
After you download the driver, you have to run the "setup.exe" in support "Windows Vista" mode.
But before you do read the following explanation because you have to do something else before I install it, otherwise it does not work.
As I said, after trying I did not recognize the driver, I tried to take the driver manually
but windows saying that the driver was not digitally signed and you can't install if driver is not signed.
I Search the web such as disable that control and found a step in the url:
http://www.howtogeek.com/167723/how-to-disable-driver-signature-verification-on-64-bit-windows-8.1-so-that-you-can-install-unsigned-drivers/
After following the steps I could install the scanner driver and HR8 works correctly in Windows 8.1
LAST:
Now you can run the setup.exe in compatibility mode with Windows Vista, at the end makes restart the computer,
Now you got the scanner Genius ColorPage HR8 running on Windows 8.1

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2 Answers

WINDOWS VISTA LIVE SAFETY SCANNER


Hi,
vista safety scanner is compatible with all version of vista OS. there are no issues about it.

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1 Answer

Any compatible software for vista 64-bits? or any solution??


Go to control panel.
Open up device manager.
Find the benQ drivers that exist. If there is a yellow triangle by them with an exclamation point, it means that the software is not working.
Uninstall the drivers, regardless of whether they are damaged or not.

Go to the action menu, and click on "scan for hardware changes"
If driver software exists, vista should be able to find it and install automatically.

If the benQ 4300 scanner is a really old model, it may not work.

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Driver for windows vista home premium sp1


HP doesn't have a Vista driver for Scanjet 3400c. I'm afraid your scanjet isn't compatible with Vista.

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Scanner does not work in Windows Vista 64 bits


Not sure what model of scanner you are using, however, this driver covers Vista 64 bits

http://driverscollection.com/?file_cid=40182882036bd7496c8eedfb446

Nov 06, 2008 | Computers & Internet

1 Answer

Genius and Vista


In a communication with the genius scanner manufacturer, their response is pasted below.

Hello,

I regret to inform you that the vivid 4 is not compatible with Vista.

Airo
KYE SYSTEMS AMERICA
e-mail support: support@genius-kye.com
MSN Messenger Support: support@genius-kye.com
Phone # 305-468-9250 ext: 30



xp.gif< ----------------------------------------They also state that the product specifically states what it is compatible with and does NOT state it is compatible with Vista. :(

vivid4.jpg

Oct 10, 2008 | Office Equipment & Supplies

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