Question about Canon LaserClass 9000L Plain Paper Fax

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Unable to receive fax

Hi - we are in an office setting, and my fax machine is not receiving, I punched down in the phone room, made sure a button wasn't pushed that shouldn't have been, and still you call it and it says, this is extension is not answering. However it is able to send. I'm sure I'm missing something but the menu panel under the speed dials, is not very user friendly...any hints would be great..or where to get a manual, for free ;)

Thanks!

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My Customer is having the same problem. The Fax rings but never picks up. I ordered a NCU board (fax card) to see if it fixes it.

Posted on Nov 17, 2008

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We are able to send faxes but are unable to receive them. How can we Fix this problem


Call a cell phone from the fax machine to be sure you are on the correct phone number.

Be sure you are plugged into the LINE port of the fax machine.

Your fax machine must be set to AUTO or you will have to press start when it is trying to receive a fax.

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Canon MP830 has stopped receiving faxes. When the fax phone number is called it rings but the fax does not pick up.


Can you still send fax? if sending and receiving are not working you can try to update or uninstall/reinstall the software for this unit..

Hope that helps.............

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Unable to receive fax from HP LaserJet 3050


Hello,

Please make sure the machine is set for auto-receive in machine set up and make sure the phone cord is plugged into the line jack on the machine. If this machine is not on a dedicated phone line the machine (rings) should be set to pick up before the answering machine does.

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I'm unable to receive faxes on my 9420CN . I've followed the manual for receiving faxes, I had a phone technician check my phone line and am still unable to receive faxes.


Most  likely your phone line is digital. You need an analog line. You can try to call from the fax machine simply by dialing your cell/office number and try to call it back

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Make sure the phone cord is hooked to the LINE OR FAX port.

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Unable to send & receive the Fax


Try calling your fax machine with a cell phone to see if the fax answers. If not, check that the phone wire to the fax is plugged into the LINE socket, NOT THE PHONE SOCKET on the fax machine. Next, go to the MENU on the fax.You may have to check or change one or more of the following settings by trial-and error to fix the problem. BEFORE YOU CHANGE ANY SETTING, WRITE DOWN OR PRINT OUT THE ORIGINAL SETTINGS. In the MENU, find FAX SETTINGS, FAX SET-UP, or INITIAL SETUP settings. Try changing one or more of the following: PULSE/TONE, RECEIVE MODE, SEND MODE, RING DELAY, RING TIME, OVERSEAS MODE, etc.

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Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

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Panafax UF-6000 can send but not receive


Yes, especially if they were active.

Do they show Code 21?

Factory reset them.

Unplug the power cord from the back of the machine
While holding down the ENERGY SAVER key, plug in the power cord.
Scroll down to SHIPMENT SET
press SET
press 2
wait for machine to reboot

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My fax sound but dont received any fax


hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
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MAKE SURE YOUR PHONE LINE IS PLUGED INTO THE JACK ON THE FAX THAT IS MARKED LINE ALSO CHECK THAT THE MODE KEY IS SET TO FAX

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