I have a garmin ique 3600 palm and I can't get it to hotsynce with my computer. I am running windows xp. Is it not compatable? When I try to hotsync I get a message that says "the connection between your handheld computer and the desktop could not be established.
I also have a Garmin iQue 3600i palm and I also
can't get it to hotsynce with my computer. I am also running windows xp. When I
try to hotsync I get a message that says "the connection between your
handheld computer and the desktop could not be established". How do I know if I have the correct hotsync
software as I just downloaded it of the net, could that not be the problem that
I’m having? I have read on one of the forums that I should right click on the
icon in the tool bar and set it to USB but I’m not sure that I have the right
software for the unit.
Open up device manager while the unit is not in the cradle (windows button + Pause/Break button together then choose hardware tab -> device manager) or you can right click on My Computer and goto properties. Put the unit into the cradle and press the resync button and watch inside device manger. the unit will appear as an unknown device. right click on the unknown device and open its properties then choose to update driver and allow it to automatically install by checking the internet for drivers. It should work then.
I have the same problem as above it starts to install and then says you must turn garmin on - its only and contect to usb it is connected, did the property thing it shows local. checked garmin FAQ did what it said and got same answer HELP!!!!!!!!!!!!!!!!!!.
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I am using Windows 7 Ultimate 64 and the iQue did not work. There is no USB driver and as far as I know there isn't going to be one. However, I did get it working by installing Windows XP mode and the Windows Virtual Machine on my XP system. You need to check if your computer can run XP mode and there are Microsoft tools to do that. After you get XP mode installed and running, there will be a virtual XP window on your desktop. Plug the iQue in its cradle and plug it in to the USB port. Use your iQue setup CD to install the Palm desktop in XP as you normally would. At some point, you have to tell XP to attach your iQue to the USB port. Near the XP title bar, there is a USB pull-down menu. Use this to attach the device. It will ask for a driver. Just say to use the Garmin-supplied driver. Wait until this finishes successfully. Before trying a sync, open the Palm desktop and go to Hotsync/custom and change everything you can to "handheld overwrites desktop" and save this. Push the hotsync button on the cradle. If it doesn't connect, go to the USB pull-down and click attach. It should work!
If you are trying to HotSync to a Macintosh, you need to install Lycestra's PDiQue software available at http://www.lycestra.com/ique.html before HotSyncing is enabled. PDiQue enables a USB conduit between your Mac and the Garmin iQue 3600.
Go to my computer, right click -> Properties -> Hardware -> Device Manager.
Locate your IQUE 3600, or Palm.
Now, if your palm has a Yellow Exclamation mark on it, that means that your computer is not recognizing the Palm. Select Driver details. Re-install the driver off the "Setup CD" that came with your IQUE 3600.