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Hi there again,
I am assuming you are using XP OS.....
I have a couple of questions for you.

Try this.............
With computer on and camera NOT connected,
Please look at my computer,


1.What happens when you connect camera to usb lead then connect the lead to the computers usb port?

2,Would it upset you if we use another way of moving your photo and video files from camera to computer?

3.Does Memory card work in another device or computer?

Solution 1 =================================
If usb did not recongise the camera on the usb port then it will be a software and hardware reinstall ,
Remove usb lead from computer
Go to Add/Remove from you control panel.
Remove the cameras software.reboot.
restart install software first and reboot,
do not connect camera yet,WAIT.
once restarted add camera via usb
should be good to go.....

If it does continue to give you issues then consult the manufactuerer.


Solution 2 =================================
if the usb is connected to the camera via usb lead to usb port on the computer and you can see the cameras' drive info then its more than likely you will be able to open and use this file ,if so you should be able the move these files to your computer too.

Solution 3 =====================================
Explains itself really-Replace it if you need to.

Hope this sorts out your problem.
I beleive your card reader may be poked,
Uninstall and reinstall try again, replace if presists.

these solutions I have put forward have been proven to work in many situations so good luck and let us know the results thanks