Message alert When I select the Silent option on my profile menu, the phone still rings when a text is received. Help!

Hi nanro346,
Editing the Normal - Message Profile 1.Touch >Settings > Sound Profile >Normal. •Touch the name field and not the radio button to the right. 2.Touch drop-down menu (upper-right of the screen) and selectMessage. 3.Touch the Message Alert Type field, select one of the following and touchSave: • Melody: the phone rings using the ring melody selected in the Ring tone menu. • Vibration: the phone vibrates 3 times. •Vibration & Melody: the phone vibrates and plays a melody simultaneously. • Mute: the phone is silent and does not play a melody or vibrate. 4.Touch the Message Alert Tone field, touch to select a ringtone and touchSave. 5.Touch the Message Alert Repetition pull-down and select one of the following options and touchSave: • Once: repeats the message alert once. • Periodic: repeats the message alert periodically. 6.Drag the Alert Tone Volume slider to the volume level you desire (range is 1-7). 7.Touch the Vibration Pattern field, then touch to select Vibration 1 - 3. 8.TouchSave to return to the Sound Profiles menu

Hello jinniq51,

i have some tips on how to do it hope it helps :D

Settings
In this menu, you can adjust various phone
settings. To reset some menu settings to their
default values, select Restore factory set.
Tone settings
Select Menu > Settings > Tone settings and from the available
options:
Ringing tone-To set the tone for incoming calls
Ringing volume-To set the volume level for the ringing and
message alert tones. If you set Ringing volume to be level 2 or
above, your phone rings with the ringing volume ascending
from level 1 to the level you have set when there is an
incoming call.
Vibrating alert-To set the phone to vibrate when you receive a
call or a text message
Message alert tone-To set the tone to sound when you receive
a text message
Warning tones-To set the phone to sound tones, for example,
when the battery is running out of power

Does the phone ring when you receive an incoming call? If so, press Menu go to Control Panel (or might be the profile is shown in the menu) after control panel, Profile then Options and then Personalize, then, scroll down and again select Message Alert Tone, set the Tone for the message. Also make sure that the volume is turned up. Save the settings and try again. If this doesn't help and you don't hear any ring tone during an incoming call, let me know after checking the sound settings.

Good luck.

Thanks for using FixYa.

Go to Menu, Setting, Sound Profile, select profile, I prefer Normal, go to the drop down menu (you should see Call), select Message, go to Message Alert Type and choose Melody, go to Message Alert Tone and touch Tones (bottom right corner) select the tone of your preference, press Add and Save... have a Blessed day!

Go to menu>my stuff> tools >utilities. Scroll down > my voice.
Then press record .
To set it as your ringtone:
Go to menu, settings, then profiles. Then it takes you to flight mode, silent, vibrate, ring, and etc. On the side it says options. Select it. Scroll down to customize. Then just change the ringtone or scroll down to message tone.

Hello there! thanks for using Fixya.com!

Try the following instructions, to personalize your Nokia E50!
Profiles
Warning: In the offline profile you cannot make or receive any calls, or use other features that require network
coverage. Calls still may be possible to the official emergency number programmed into your device. To make calls,
you must first activate the phone function by changing profiles. If the device has been locked, enter the lock code.

Select Menu > Tools > Profiles.
You can adjust and customize the ringing tones, alert tones, and other device tones for different events, environments, or caller
groups.
To customize a profile, scroll to the desired profile in the list, and select Options > Personalise.
Define the following settings:
• Ringing tone — Select a ringing tone from the list, or select Tone downloads to open a bookmark folder containing a list of
bookmarks for downloading tones using the browser. To listen to the selected tone, select Play. If you have two alternate
phone lines in use, you can specify a ringing tone for each line.
• Say caller's name — Activate the text-to-speech ringing tone feature. When someone from your contacts list calls you, the
device sounds a ringing tone that is a combination of the spoken name of the contact and the selected ringing tone.
• Ringing type — Select how you want the ringing tone to alert.
• Ringing volume — Select the volume level of the ringing tone.
• Message alert tone — Select a tone for received text messages.
Or you may still go to this website for more info! http://nds1.nokia.com/phones/files/guides/nokia_E50

Make sure the call forwarding option is not activated

1. In the Phone, press the Menu key.
2. Select Options.
3. Select Call Forwarding.
4. Make sure the Forward All Calls option is not selected.

Make sure that Do not disturb is disabled
Verify that Do not disturb is disabled.

1. From the main screen, select Sounds (or Profiles).
2. Select Advanced.
3. Select Active.
4. Select Phone.
5. Make sure that Do not disturb is set to No.

Confirm that ring tone and volume settings are active
Confirm that the BlackBerry smartphone audio settings are not set to Silent, All Alerts Off, or Vibrate Only. To confirm audio settings, complete the following steps:

1. From the Home screen, select Sounds (or Profiles).
2. Change the notification information, press the Menu key and click Save.

After you read a message, always hit the return/back key to get you back to the main list of messages. This phone automatically returns you to wherever you left off last, so if you don't hit the return key, your last message read will be what is displayed when you hit your message key.

No, your phone is not defective, you need to change your settings.

In your menu, go to SETTINGS, then PROFILES. Scroll to the profile you are using then select EDIT. Under each profile you have the option to select how your phone handles any alert you receive (i.e. for calls, messages, texts, etc.) You have several options some of which are silent, silent and vibrate, vibrate only.

Personally I want my phone to vibrate when it's on silent so that I know I'm receiving a call or text. You can choose another option though.

You can change the settings of the selected active profile.
Select Menu > Settings > Tones > Incoming call alert, Ringing tone,
Ringing volume, Vibrating alert, Push to talk settings, Message alert
tone, Instant msg. alert tone, Keypad tones, or Warning tones. You can
find the same settings in the Profiles menu.

pleace go to your phone menu and then select profile and open it then you see ring tone,ring tone volume,massage alert,massage tone,etc open massage alert and off it.