Question about HP LaserJet 2420 Printer

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Malfunctioned Hi, I'm really confused why the face down roller shaft has malfunctioned. It doesn't work anymore... I tried dismantling almost entire parts of it and replaced its small gear assembly to no avail. Please... i need help.

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  • 138 Answers

You problem is not (usually not) the output roller at all but the gears located on the sidewall on the left inside the caity where the fuser installs. There is a repair kit out to fix all of the issues relating to the fuser grinding, machine noise and output roller issues all at one time. It's available at Seattle Platen 1-800-221-2388. Just ask for Dale and tell him you need the 2400 gear repair kit. It runs 10 to 15 dollars.

Hope that helps you.

Posted on Feb 19, 2009

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Posted on Jan 02, 2017

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Service Manual:
http://www.feedroller.com/Store/Service%20Manual/LaserJet%202410%202420%20and%202430%20SM.pdf


Geartrain Article:
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Some times this error message will pop up.

Just disconnect it.

Shut down the system.

Wait for some time.

Turn it back on.

Connect it in the computer USB port & not in the USB hub or something.

Hope this helps.

Good Luck.

Live, Love, Laugh.

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