Question about Konica Minolta magicolor 2400 Laser Printer
I am trying to change a toner cartridge. There was a message several days ago that said toner was low, replace cartridge. I have a message on the printer that says "black empty replace?" I select, then a message says "cannot rotate cartridge." If I select that, it goes back to "black empty replace? and so on.
Please help. Thank you.
The same problem about the tab on the door breaking off. This eliminated the carosel from rotating. Well the tech support directed me wrong and sent me Mother boards and skematics to tear down the and open the whole unit. It never went back correctly so never worked again. I only needed to fix the door tab all along. Now I have a broken Konica Minolta with $600 in unused wasted cartiages. I should buy a 2350 that works then I'll be set with bone yard parts from the other lousey 2350
Posted on Jan 06, 2010
When the front door is open, it locks the 4 cartridges so they can not move. The tab is flimsy & I broke mine on the second or third change. It pushes on a mechanical switch just above the toner port. If you broke the tip of the tab off, you can use a drywall screw inserted into the Mechanical switch. when the door closes the bigger part of the tab will push the screw against the switch,
Posted on Aug 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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