Question about Apple iPod MA446LL/A MP3 Player

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Ipod I Have a 40gb ipod that works fine on my old pc but will not work on laptop window will not recognize it .I have change usb tryed them all still will not work

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How old is the laptop? You can use older hardware that only has USB 1 but it might be very slow and not showing up as fast as you would like.
Newer laptops contain USB 2 connectors (they look the same) and support the iPod better.

Posted on Jul 23, 2008

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USB only works with some devices


Do you have Windows 8 64bit? Do you have the latest version of iTunes 64bit installed? : http://www.filehippo.com/download_itunes_64/ Is the process started in Services (ipod helper/services process)? This may help: http://www.runscanner.net/lib/ipodservice.exe.html What software do you use for the Camera? Have you tried rebooting the Laptop? You may have to format the Thumb Drive that doesn't work, what is on it?

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My ipod doesn't recognize on the computer


Hi daycing...

First, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset, Retry, Restart, Reinstall, Restore
Go through the 5 R's of iPod troubleshooting, which will often solve your issue. If you're still experiencing the issue after going through each of the steps, then continue for more suggestions.
To determine if your iPod syncs via USB or FireWire, check the table in the Additional Information section below.
Tip: If you are using Windows XP and have recently installed a Service Pack, check the Device Manager. Click the Start menu and click Run. Type "devmgmt.msc" and click OK. If no devices appear in the Windows Device Manager, go here.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below-you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
Make sure your computer meets the iPod system requirements
Make sure that your computer meets the system requirements to use iPod with Windows.
If your iPod displays an exclamation point folder or sad iPod icon
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Charge the iPod and make sure it is getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Secure the iPod's connections
Make sure that there is nothing physically inside or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Note: If you're using an iPod shuffle (Second Generation), make sure the iPod is inserted securely in the iPod shuffle Dock.
Restart your computer
Sometimes simply restarting your computer can resolve issues.
Connect iPod to a high-powered USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer.
If you're connecting the iPod to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer.
Avoid connecting the iPod to a USB hub. Connect the iPod directly to a USB 2.0 port on the computer. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.
Check whether your iPod's cable functions properly
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable if available.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Place the iPod into Disk Mode
Try placing the iPod into disk mode to see if it is recognized by iTunes, or My Computer.
Check which format iPod is in
iTunes for Windows only recognizes Windows-formatted iPods. You cannot use a Macintosh-formatted iPod with a Windows PC. To learn for which platform your iPod is formatted, follow these instructions.
Check whether your computer's port functions properly
If another FireWire or USB port is available on your computer, try connecting your iPod to it.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
Check if Windows confuses iPod with network drive
If the drive letter after iPod ("E" in most cases) is mapped to a network drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod (including preventing iPod from appearing. See "Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear" for more information.
Your USB or FireWire card isn't recognized by Windows
Make sure that Windows recognizes your USB or FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod.
Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Also, try booting Windows to Selective Startup mode to disable any third-party startup programs and services, and isolate which software may be causing the issue.
Install or reinstall iTunes
Download and install the latest version of iTunes.
In some cases, you may need to completely uninstall and reinstall iTunes.
Make sure FireWire card is a WHQL-certified IEEE 1394 card
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Click on the link that corresponds with your Windows Operating System to view the compatibility list.
Select your Operating System build, and then from the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP (Apple sells FireWire cards that are compatible with iPod at the Apple Store.).
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Check for a conflict in the FireWire chain
Only certain iPod models sync via FireWire. Refer to the table in the Additional Information section to make sure your iPod can sync via FireWire.
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
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Jul 09, 2011 | Apple iPod nano

1 Answer

I'm trying to sync an apple ipod shuffle 4th generation to my windows xp pc. The famous USB device not recognized thing pops up. What do i need to do so i can use and sync my ipod.


Shutdown Windows.
Turn the computer off.
Unplug the AC power cord.
Reconnect the AC power cord.
Restart the PC.
This will eliminate many "intermittent" problems.

Now, connect some other USB device (mouse? keyboard? memory-stick?) into the USB port, to confirm that the USB port is working, at least for some USB device.

Now, connect the iPod to one of the USB ports.
If it is not recognized, connect the iPod to a different USB port.

This should work.

Jun 01, 2011 | Computers & Internet

1 Answer

Usb ports not recognizing pen drive, external drive, ipods or iphones but 2 out of 3 usb ports will charge the ipod and iphone. please help!! I've tried unplugging, removing battery, device manager says...


Generally USB ports are part of the motherboard so you will not be able to replace just the USB ports. you can try to uninstall the USB controllers in device manager then reboot your computer. they should automatically get reinstalled. also try booting to safemode and check if it will recognize your USB devices.

*if you get a pop up for found new hardware when you plug in any of your USB devices then it would usually indicate that the hardware is working fine and the problem is with your OS

Mar 31, 2011 | Sony VAIO VGN-FW285J/H Laptop

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Brand new 120 gig iPod will not be recognized by Windows XP Home


Does your ipod icon appear in My computer?If yes then right click on it and click on "Format".

Aug 13, 2009 | Apple iPod classic MP3 Player

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Turn off the CPU unplug the power cable and all usb cables, let it sit for about 15-20 minutes. Plug power cable back in, turn on CPU, plug in your usb devices.

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Test new HDD in another laptop or else. Make sure it's not DOA.

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Most likely a motherboard problem, though you can try and re-do windows, best bet on getting it all to work is Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU! Though this might really get on your nerves having to do this multiple times, id get a new motherboard.

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1 Answer

Mp3/4 player not recognized by PC


Usually, unplugging, replugging it and then rebooting solves the problem.

your other options are a driver issue..either with the ipod drivers, itunes, or the USB drivers for your computer itself. since your ipod video and psp work fine, you can rule out USB drivers, but that doesn't rule out additional driver problems.

the other option is there's some kind of failure with your ipod..and sometimes if a device starts drawing power before doing any kind of communication with the computer (like when my rockbox-hacked ipod goes into charge only mode) then windows will assume there's a hardwire issue. the best way to determine if it's an issue with your ipods are take them to another computer and see if they work. if they work fine...try uninstalling and reinstalling itunes (back up your music and database) and see if that solves the problem. if none of that solves it and you know the ipod shuffles are good..then your system has suffered from the mysterious driver failure that's plagued a lot of systems. and generally the only real solution is to reinstall windows from scratch.

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I struggled with this issue for a while and finally found a post that helped me. Hold menu and the center buttons until the iPod turns off. Then, immediately hold the left and center buttons to pull up the iPod diagnostic menu. Scroll down to the option "Reset" and select it. My iPod was finally recognized by iTunes. Good luck :)

Nov 20, 2007 | Apple iPod nano

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