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I have a DVD stuck in the DVD PLAY(MDVD6628), the door can open/close, and the machine can play as well(with this DVD movie), but I can't it out. I tried unplug/plug, still can't get it. Please help me on it.

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Open the door then unplug the unit remove the cover then remove the DVD

Posted on Jul 16, 2008

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Zenith dvd/vcr model ABV341 DVD WON'T STAY IN TO PLAY...VCR WORKD FINE


If the door does not close either something ( a coin or anything) got inside or there is a issue with the mechanism= alignment or possible bad part in that mechanism that loads and positions the disc.

A suggestion when door opens try to take a quick look inside with a flashlight to see what you can.

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Purchased the DP300 at the Goodwill. The DVD has the remote control;however, I do not know how to use the remote control. I used the red, yellow, and white connector to my the DVD player and to the TV but...


with regard to using the remote control :

Make sure the batteries in the remote are working (they go in the back of the remote at the bottom).

Turn on the DVD player with the power button on the DP300 itself (lower left). Open the dvd tray either with the remote (press open/close button, upper right) or with the button on the DP300. Put a DVD in the tray and close it with the remote or the button on the DP300. The DVD should load.

Use the arrow buttons in the centre of the remote to select choices from the onscreen menu of the DVD. Press Play (centre of the 4 arrow buttons) to activate the choice you want. For example, if you want to play a movie, use the arrow buttons to go up or down until "play movie" is selected, then hit PLAY, and movie will play. If you want to choose a scene/chapter of the movie, use arrow buttons to go up or down until Scene Selection or Chapter is selected (highlighted), and press PLAY. This should bring up a list of the scenes or chapters. Use the arrow buttons to select the one you want, then hit PLAY, and that scene should play.

If the DVD tray is taking less than 20 seconds to operate, there is likely no problem. If it is taking more, there may be. I think the mechanism that opens and closes the tray is often the first thing to stop working on DVD and CD players.

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1 Answer

I insert a movie from the video store in the dvd player Zenith DVC2550.It got stuck in back and turn table was rotating without picking up the disc. I had open cover to remove the disc. I manage to close...


It sounds like you jammed the door gear which must be closed prior to playback. You can try to take the cover off again and cycle the insert mechanism but if you put much force on it the machine may be destroyed...

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My husband always operated the DVD player. He has died and now I'm at a loss what to do. I rented a DVD at the video store. I tried to put it into the tray on the DVD player. I had to pull the tray...


Hi, Very sorry for your loss. As always the first step is to make sure the player is connected to the wall outlet and turned on. To put a disk in the DVD you should push the "Eject" button to open and close the tray it looks like a home(a triangle over a dash) on the front side of the box down left corner of the tray. You have the same button on the remote marked "Eject". Push either once, put the disk with the shiny side down on the tray and push the Eject button again to feed the tray back into the player. Usually the disk starts automatically and you will see a menu on the TV with alternatives like "Play the movie", "Setup", "Scenes",... you may highlight the "Play the movie" alternative, using "Up", "Down", "Left" and "Right" and then press the "OK" button. Or just push the "Play" button either on the box or the remote control. If you click "Here "you can download the manual in PDF form. To open it in your pc you'll need "Adobe Acrobat Reader" (or any other PDF reader) installed.
I will gladly answer your questions Best Regards Bruce

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Dvd player will not open disc, display lock


Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..

Please leave comment.

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I took some screws from the sides off, and lifted up the top. I took the dvd out of it. It seems to be working good now.

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Did you drop the dvd player or bump it at all? if not there is a small object stuck in the tray housing(more than likely) also see if the tray is off kilter especially if it's closing then opening. It's really hard to tell w/out seeing it but that's probably what's wrong.

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try unplugging the power, plug back in, quickly hit the eject button.  You might be able to get it to eject that way.

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