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Epson 3490 scanner red light flashing message that printer cannot properly communicate with pc

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If the start button light is flashing red, it is because of one of the following problems:

  • The scanner is not connected to your computer properly or your software is not fully installed.
  • The transportation lock is locked. Slide the lock to the unlock position.

Posted on Apr 26, 2009

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Hi-

Try unplugging and replugging the wire that connects the scanner to the computer, try it from both ends, try replacing the cable as well if that doesn't help. Keep us posted for any progress.

Thanks for using Fixya!

Posted on Jul 16, 2008

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When I told the software to scan, my Epson 3490 chirped but didn't do anything further, and stayed flashing its green light.
I exchanged the USB cable for another one and it now works perfectly!
G

Posted on Aug 12, 2009

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