Question about Rival 38501 Smart Pot 5-Quart

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Rival crock pot

Is the outside of the crock pot supposed to be so hot you cannot touch it?

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  • Anonymous Sep 13, 2008

    My crock pot gets so hot it will easily burn your hand even if you just barely touch it. I am afraid it is going to burn down my house if I leave for the 4 hour cooking time so I just stay home!! It is scary.



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Yes, it's not unusual for the outside to be too hot to touch. A slow cooker won't get as hot as a bare burner on the stove, but it still gets hot enough to cook meat. The outside has a bit of insulation, but it still may get hot enough to cause pain, melt a bread bag, etc. Be sure and place it where no one will accidentally touch it.

Posted on Jul 19, 2008

  • Lee2fixit Jul 19, 2008

    Now the disclaimer... if you believe that your crock pot is overheating or is unsafe to use, then you should have it checked by a qualified service tech or replace it.



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Good and bad complaints.

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There is a plastic covered replacement.

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To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try

Rival Crock Pot Replacement Parts from

Crock Pot Replacement Parts | Slow Cooker ...

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