Question about Zanussi Z57 / 3 Bottom Freezer Refrigerator

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My integral fridge has a small built in freezer at the top. The freezer door handle broke and the door would not shut properly. An engineer came out but brought the wrong part. He returned three weeks later, replaced the freezer door and advised that we defrosted the fridge as ice had formed - no doubt due to the fridge having freezer cold air leaking into it for several weeks. However after defrosting , when we switched the appliance on again the fridge no longer works. The engineer returned today and claims that there is no gas in the fridge and that any leak is purely coincidental and nothing to do with the malfunctioning door and fluctuating internal temperatures. If the thermostat was running constantly to try to regulate the fridge temperature, could this have damaged the compressor and caused the gas to escape? The engineer says not - but he would say that wouldn't he! I'm hoping someone could advise before I just accept that it was a coincidence and buy a new fridge. Thanks

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It is possible that in defrosting the built up ice on the freezer that you accidentally punctured a coil and that allowed the gas to escape. If you check the area you defrosted you may find a small nick. As the tech said, it should have nothing to do with the prior repair unless he was poking around in that area with something sharp. As for the long running that would not cause it to lose gas.

Posted on Jan 21, 2011

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