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Ice maker won't make ice. Jenn-Air French Door Refrigerator JFC-2089HPY

The ice maker doesn't make ice anymore. I looked on-line, and it seems it might be that the refill tube is frozen, but I can't figure out how to remove it. I removed the metal cover on the back, but the white plastic piece doesn't want to budge.

thanks,
Bruce

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  • Anonymous May 11, 2009

    Ice-maker won't make ice

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You don't do it from the back. You probably don't want to defrost the whole freezer, so just warm the supply tube with a hair dryer. When the water melts and starts running out, it will then be loose enough to pull free from the aluminum tube it is covering. Remove the aluminum tube, too, and make sure there is no ice all the back to where the water enters (this will be from the white plastic piece on the back).

Now..... why did it freeze? Most likely, there is a restricted airflow to the back of the unit, which is need to keep that aluminum supply tube just warm enough to assure all the water flow OUT of it into the icemaker, and doesn't freeze up on contact. Make sure your coils and the airspace under the fridge are completely clean (vacuuum them well) and it should cure the problem.

Posted on Jul 17, 2008

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