Switch off........Hold down 0+2 Keys
switch on while holdind the keys for four to five sconds and let it go to country/region mode.
It will show country region code, Press set button & wait for 15 to 30 seconds
Machine will become ready & all default settings willbe saved.
Now you can ragistered a new password.
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Check the Admin settings from the web portal.
If you moved the machine from one router to a another for example, the machine may still have the old configuration, or make sure that the email account that the machine uses to send emails from is setup properly, i.e. correct username and password and SMTP for email provider. Mine was such a hassle to setup, and it was because we did a firmware upgrade on the router and had to factory reset the toshiba afterwards and connect via dynamic connection. It was troublesome since all the settings matched and were correct, but something in it, held the config some where. Another site said to flash the Toshibas firmware, but i never found a good download, so the reset was my best choice.
Vista is notorious for not being "user friendly" printer drivers. Search the toshiba website for downloadable vista drivers. Try pcl 5 or pcl 6 drivers. also try the auto search feature of vista to search out the best driver. Good Luck
Did you replace the waste (used) toner cartridge or the empty toner cartridge? These copiers have 2 "cartridges" .... one is waste (used) toner, the other is "new" toner for copying / printing etc. Some newer copiers have All in One units....Drum, New Toner, Waste (used) Toner. If you replaced the Waste Toner container (or dumped it) that should reset the code or error message.