Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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Grease stains on clothes from LG washer (tromm 2688)

I have had 2 occassions where my clothes have emerged from my washer with grease streaks. I only use HE detergent, and have only recently begun using fabric softener. The first incident happened before I had ever used softener in the machine. My washer is approaching 2 years, and I do not have any mold or mildew smell. I did a tub rinse and routinely wipe out the rubber seal and leave the door open most times after washing. Could I be having an issue with the bearings or some other motor issue which causes grease to be released? It seems to happen at the end of the cycle because the deposits are streaked and don't look as if they were smudged from a wash/rinse cycle...any thoughts??? I am very happy with the washer in every other way and am hoping there is a simple/cheap fix...

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  • ekittner814 Sep 23, 2008

    I have the same problem with my LG washer, that is 8 months old.

  • Anonymous Dec 06, 2008

    I have the same problem with my washer  that is almost 1 year old.  I've had 2 LG repairmen  and one authorized LG repair service look at my washer.  None of them could find any problems and/or knew why this was happening.  In fact, they have never heard of this.  

  • Anonymous Jan 03, 2009

    I have the same thing happen, but not on every wash.

  • Anonymous Mar 06, 2009

    I have the same problem it is reaking alot of cloths. It mostly happens when I wash white cloths and you cam not get it out HELP

  • karlikins Mar 25, 2009

    I too have this problem and am getting tired of it! I am going to email LG and if I get no help I might just sell it! I/you shouldnt have to deal with this we have spent good money to get a good product!

  • jmutch283 Apr 27, 2009

    I have the same problem and the washer is about two years old.  I has happened a couple of times over the past 4 months.

  • Top Tool May 02, 2009

    Refer to the solutions for mildew or odor in front loaders as I believe the stains are related to body oils and scum left at the "high water" mark in the tub. We have both symptoms. I am going to do a thorough monthly cleaning at the highest water level I can, keep the door area clean and open between washes, reduce the amount of detergent for less sudsing, and clean out the filter at the lower left of the LG machine. We will see if this helps.

    Mike, San Jose-CA

  • Anonymous May 10, 2009

    I have the same problem. It doesn't happen all the time, but it is annoying. My LG is comming up on two years old in September. I hate the grease looking stains & I can't seem to get them out after that happens. I use HE detergent & no softner. I leave the door open & clean the rubber around the door.

  • KAS KAS Jun 29, 2013

    I am having this same problem and I am tired of ruining my clothes. These stains DO NOT come out!

  • KAS KAS Jun 29, 2013

    I am having the same problem with mine...I am tired of ruining our clothes. These stains DO NOT come out. Ironic since this machine is supposed to be able to remove all sorts of stains...

  • Rochelle Jun 30, 2013

    I am also having the same problem . It has been going on for about a month and has destroyed several pieces of clothing.

  • Kiron Dutra
    Kiron Dutra Oct 05, 2014

    I LG WM230 Grease Stains - I had the same problem and then decided to remove the 3 roller jets in the tub. There was an umbelievable accumulation of grease under them, what a poor design to accumulate this gunk. Problem Solved!



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We run a small hotel and have been having this same problem with our LG Direct Drive WM2301HW... but the stains aren't grease at all... they're from sledge buildup in the washer. I found this out when I cleaned the lint trap behind the small door at the bottom left, on front of the machine. I ran my finger around the interior and found it lined with black, stinky muck. Due to the low position of the filter, this area never fully drains, so the muck collects and the bacteria grows. Of course, this means the pipes or hoses to the filter are probably also lined with this muck.... Poor design!!! Try running the washer empty (no clothes) with a couple cups of honest to goodness chlorine bleach. Then run it again to make sure all the stuff that came loose gets pumped out.

Posted on Dec 21, 2012

  • Curtis Benham
    Curtis Benham Sep 05, 2014

    While we continue to have stain problems of various types... such is our lot with a motel, we've found two things are quite helpful. First, KIRKLAND Drier Sheets from COSTCO CAUSED STAINS! Second, soaking stains in a solution of disolved automatic dishwasher detergent, with some mild scrubbing, usually gets problem stains out.


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I have the exact same problem and I have NEVER used fabric softner. My washer is less than a year old. It is wiped down after each use, the door is left open, and we clean the trap out at least monthly.

Posted on Jun 23, 2010

  • Kim Wilson
    Kim Wilson Sep 14, 2016

    you need to remove the agitator things with the roller balls. One screw, and slide them toward the front of the machine. you will find the mother-load of black stuff. also you may have a similar buildup in the soap dispenser. you can remove this and clean and flush, but i'm replacing mine because the sludge in there is too much for any cleaning solution. and of course there's the door seal, underneath and behind it.


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If the problem was a bearing issue you would hear it. There is very little grease in the bearings, so I don't think that is the problem. It could be the fabric softener or maybe something that was left in a pocket. Try washing the clothes out again to see if it comes out.

I have heard of this on the dryer before.

Sgt 48

Posted on Jul 20, 2008

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