Our Brother 2800 just stopped recieving Faxes overnight and no amount of resets or reprogramming will seem to fix it. It has dial tone and can send just fine. It has a message that says a drum will be needed soon (not now), does that keep it from recieving?
Please help if anyone knows how to fix this issue.
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Re: 2800 will not recieve faxes
Some models will actually stop working whenever a drum message is displayed.
Remember, you do not need a drum to fax out (only to print confirmations) so i would go ahead and change the drum.
Ons ome models you can adjust to how low you want to set it or remove it all together.
It will store it in memory for a while (providing you do not turn off the machine, and print as soon as you replace the toner)
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Not entirely positive but it looks like you need to enable "polling" on your machine. I think it's a way to ensure they don't send out personal medical info to a wrong number by mistake. If polling is enabled, they've already determined that your machine is expecting a call from theirs.
To enable polling on your machine:
take drum unit out, and locate blue tab on bottom of drum unit. take the tab and slide back and forth several times, making sure you return tab to the same side it was on. then, locate the small **** glass that covers your laser, which is located on the bottom of the machine right under where your drum would be, and clean that with a cloth and alcohol or windex. if that doesn't help, your drum may be worn out.