Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Fridge making "knocking" noise

GE Artctica makes "knocking" sound every 3 to 5 minutes. How do you get the "roof" housing, under the light on the refrierator side, off? My husband thinks he can locate the problem but doesn't want to break the plastic trying to get if off.

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  • mohrbeer Dec 19, 2008

    same issue. New fridge, knocking every 5-10 minutes or so, off and on. Very annoying and somewhat loud. It's like someone is knocking on my door rat a tat tat. HELP

  • sharim136 Dec 19, 2008

    Sounds like we all got the same lemon. Thee fan in the freezer turns on and off in rapid cycle (like every 3 seconds) and then I turn off the fan to the freezer, I get that knocking noise fora few seconds. Today it kept knocking for a minute or so after shutting off the freezer! Sounds like an old Chevy I had that kept running after the ignition was turned off.

    This fridge was recommended by Consumer Reports! What a joke.

  • tombarber Feb 13, 2009

    Loud knocking sound seems to come from back of fridge side in 7-year old Arctica side-by-side. Happens every 5-10 minutes.

  • mikecarnatha May 11, 2010

    I'm having a knocking sound on my GE and have no idea where to start. It sounds like it is coming fron the top of the fridge. please help it is driving my 8 month prego wife insane. God Bless Mike



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Remove the light shield and there should be screws under it. Remove the air tower in the back, it snaps in and there is 2 screws behind that as well to remove the damper housing that sits behind the light. Also not sure what your model is but some models have 2 air ducts that run up each side, they come out after the light shield is removed by sliding foward and then pulling down. After the screws are removed in the upper plate the light assy will snap out and there is 2 quick disconnects on the wires.

Posted on Jul 16, 2008

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Kitcheaid side-by=side started making knocking noise. I discovered it to be the water line to fridge (for ice & water dispenser). It was actually shaking and hitting fridge and wall. It would do this even after unplugging the fridge. After some sleuthing, I discovered it was a leaking toilet in master bedroom. Once that was fixed, the knocking stopped. Now whenever water is turned on and off anywhere in the house, I can hear the water line hit the back of the fridge. Now I just need to tape it down better.

Posted on Jan 08, 2010


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