Question about Cuisinart DCC-2000

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Turn on coffeemaker and it will not brew. - Cuisinart DCC-2000

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  • AWilk Jul 21, 2008

    My Cuisinart DCC-2000 stopped working after a year. The company replaced it and, once again it stopped working, this time after 10 months. The power comes on but it will not brew. Cusinart won't do anything because the warranty for the original product is up and when they replace one, it does not come with a new warranty.

  • AWilk May 11, 2010

    After reading about others with this problem and finding out that the warranty is good for 3 years, I called Cusinart again. This time they agreed to replace my DCC-2000. Customer Service said the original rep I spoke with was wrong...that it is still under warranty for a few more days.. The new one won't be covered by any warranty but, at least, I will get a replacement one.

    I hope the new one lasts longer than a year or less. It it breaks down again, I will NOT buy another Cuisinart.


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The parts to repair a problem of this magnitude are generally not available. The DCC-2000 has a thre-year warranty. I would call Cuisinart and see if you can get an in-warranty replacement. I have a high opinion of cuisinart and their products, but this particular coffeemaker, I do not personally reccomend.

-Tha Mp3 Doctor

Posted on Mar 20, 2009

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