Recently my scanner will auto feed the last 10 or so sheets all at once. I auto feed about 60-100 sheets at a time, but the last ten pages have recently gone thru together all at once. I replaced the auto feed tires in hopes this would correct the issue, but it persists. I clean it often with staticide wipes and the compressed air containers. Any further suggestions to correct this?
I opened the hood on the machine, and between the first two intake rollers on the bottom, there is a small rubber strip. This strip comes packaged with a sticky yellow tape to protect the rubber. When it was installed, no one removed this tape. After doing so, the machine feeds great. Hope this helps someone else who may be experiencing a similar feed issue.
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That is one jealous piece of paper. But seriously, there are two likely causes:
1. There is a separation pad on the bottom of the tray that the paper feeds into. If the pad is too dirty or has any debris on it it will hang the last sheet. The prior sheets do not touch this pad, only the paper.
2. Be sure the paper path is clear and no other debris or "gunk" is catching the last sheet near the outer edges.
Clean and dry the feed roller (s) with a very mild soapy solution, such as a few drops of Palmolive Liquid Detergent and a good amount of water with a soft cloth. This is a safe cleaner for most surfaces, too, by the way. Clean your optics/scanner assembly with this first, then with a mild glass cleaner.
There is a pad below the feed roller that wears out. It is called a ****** pad, it retards the feeding of extra sheets of paper. That pad will need to be replaced. Once it is it will stop multisheet feeding.
If you have it set to certain paper weights or manual feed that is all you will get. Change the settings from the printer monitor back to normal weight paper or text not high quality graphics and it should feed again.
I made my own with a blank piece of paper and a sharpie. Make a solid black strip about 1.5 inches wide about 1.5 inces down from the top (short edge). about 1.5 inches below that make another one about 3 inches wide. Mine were at an angle but it still worked. feed it striped side down small line first. so esentially the first strip hits the entire width of the scanner all at once then it will see all white again, then all black again but wider this time. then all white till the end of the page. I based my mesurments on a picture so i have no real measurments but mine did work. if anyone has an actual page please take some mesurments and post them on here plz. well hope it works for you.
Is the scanner scanning normally otherwise? Try scanning a printed matter with white background and if it is okay, then the streaking may be because of excess brightness chosen. Check if the paper movement is at constant speed. If it is smooth paper, it may slip and the same area may scanned again, appearing like a streak.
though it has a flexible papr handling capabilities you might want to consider the ff:
Automatic or Manual
Document Size:Width: 2.2" - 10.1" Length: 2.8" - 14.3"
Automatic: 0.06 - 0.15mm Manual: 0.06mm - 0.20mm
all scanner are equipped with double feed prevention, however it still the user responsibility to ensure that you follow manufacturer's advice, to prevent double feeding:
1- do not feed dog eared paper
2- moistured paper or with strong humid
3- concave paper
4- convex paper
Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.
Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.
You can try to clean the retard pad under the feed roll, but for best results you should replace it. Parts are readily available on the web. You should spend around $20 for the pad, and $50 for the feed roll. You may not need the roll. Examine it and see how the tread looks. These parts are easy to replace.