(Does the owner's manual address a setting to allow the turntable to be turned off and on?)
You can see and hear a video of how a turntable motor should sound when you rotate it by hand.
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To
replace either, you need to unplug power, then remove the bottom cover
of the oven. You may have to cut the cover off with snips, then use a
screw when reassembling it.
We actually have the service manual for this model, and I have uploaded it to our site for you here. You can order Samsung parts here.
If you don't want to fix it yourself, you can find an authorized Samsung servicer, see this page.
We're happy to help you and we'd appreciate your
thoughtful rating of our answer.
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