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Tallygenicom 5040 passbook printer problem

Do you have problems with Tally Genicom 5040 passbook printers.Dont take paper in,paper broken, etc..I supose problem is tiny triangle rubber for paper feed,firmware...

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Olivetti passbook printer not initialize.

Posted on Mar 07, 2010

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Right, the problem lies in these triangles. They're part of what's called "lower paper feed unit" and are drien by an electromagnet to start/block when needed. This magnet has a tiny problem letting go, so the triangular wheels stop in wrong positions, blocking the paper. The best solution is to change the "clutch" with the latest UCL version (3), you'll know it for having aluminium toothed wheel rather then plastic ones.

Posted on Jul 03, 2009


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Paper jam error

wash the feeder rubber & clean the sensor of tray unit.

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Check the manufacturers website (

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How to install tally genicom 5040 driver

Have you tried removing the current printer and installing the printer again using the current driver on Tally's website?
If this does not work, can you elaborate on the "problem" you are experiencing?
Best, Hunter

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The Price of this machine depends on the area of location, I am sorry that I can't make this specific for you. Open this link (click here), click "Prices", enter your area zip code and press click "Set Location". The expected price/cost will be displayed on the next page.

You can also directly contact "Tally Genicom" Customer care (click here), or you can also try on the "Searchmyshops" (click here).

Good luck.
Thanks for using FixYa.

Oct 19, 2010 | TallyGenicom Tally 5040 Passbook Matrix...

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Upgrade firmware from 1 to 2

Hi there
This is only the driver you need to update it because it not see the fonts, and if you have the new windows Vista or Windows 7 then this driver you have now not work, you need the right deivers for it

Feb 14, 2010 | TallyGenicom Tally 5040 Passbook Matrix...

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TallyGenicom 5040 printer not detected by computer. what is the problem?

check if your signal cable is working correctly and if the drivers have also been installed right.

thank you


Oct 08, 2009 | TallyGenicom Tally 5040 Passbook Matrix...

1 Answer

Our 5040 tally printer is not being detected by a computer running on Xp and we have tried both parallel and usb cables.

I would guess that the printer is set to use the Serial Interface. I think this is the default interface setting on the 5040, hence the USB and parallel interface will be disabled.
You can change which interface is active from within the printer menu, once you have enabled the USB interface the PC should then detect the printer when you plug it in.

Details on entering the Menu on the 5040 can be found on the Dascom web site;

Oct 08, 2009 | TallyGenicom Tally 5040 Passbook Matrix...

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Tally Genicom Slow Printing in Foxpro Dos Program

change the connecting cable serial or parallel what you have it may help you.

Jun 15, 2009 | TallyGenicom 2280 Matrix Printer

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Paper width error on tally genicom 2280+ printer

Power ON printer holding down ONLINE button, release it after TESTMENU is on display. Press NEXT few times, enter APM or somthing like that (or APW? cant remember), switch it to OFF. Press ONLINE. Thats it! Greetings.
ps. this is procedure direct from polish division of tallygenicom servicedesk. it works for me perfectly!!

Mar 12, 2008 | TallyGenicom 2280 Matrix Printer

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